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Services management: Bart V. Looy

By: Looy, Bart V.
Material type: materialTypeLabelBookPublisher: capetown : prentice hall 2003Edition: 2 ed.Description: xxvi, 529p.; 25 cm.ISBN: 0-273 67353 x.Subject(s): customer serviceDDC classification: 658.
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Item type Current location Collection Call number Status Notes Date due Item holds
General Circulation Books General Circulation Books General Stacks Non-fiction HF9987 .L66 2003 (Browse shelf) Available P.K
Total holds: 0

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