27 powers of persuasion : simple strategies to seduce audiences & win allies / Chris St. Hilaire with Lynette Padwa.
By: St. Hilaire, Chris
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Contributor(s): Padwa, Lynette
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Material type: ![materialTypeLabel](/opac-tmpl/lib/famfamfam/BK.png)
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Item type | Current location | Collection | Call number | Status | Notes | Date due | Item holds |
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Non-fiction | BF637 .S7 2010 (Browse shelf) | Available | EG |
Browsing Technical University of Kenya Library Shelves , Collection code: Non-fiction Close shelf browser
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BF637 S35 2011 Influencing powerful people : | BF637 S35 2011 Influencing powerful people : | BF637.S4 P43 The road less traveled : | BF637 .S7 2010 27 powers of persuasion : | BF637 .T53 1997 Personal coaching for results : | BF637. W43 1996 Understanding interpersonal communication / | BF637.W45 2009 Principles and applications of assessment in counseling |
Includes bibliographical references (p. 199-202).
Focus on the goal -- Evaluate egos -- Soothe or sidestep other egos -- Manage opposition by giving it nothing to oppose -- Make your weakness your strength -- Find one thing to like about everyone in the room -- Use the first five minutes to make people feel safe -- Stay in the present -- Recognize their reality -- Make it about choice, fairness, and accountability -- Keep it simple -- Own the language -- Use emotional language -- Make sure everyone is invested -- Get third-party validation -- Arm your advocates -- Aim for the undecideds -- Avoid absolutes and hypotheticals -- Learn how to use silence -- Get physical -- Don't say no, say "Let's try this" -- Release bad news quickly and good news slowly -- Challenge bad ideas by challenging the details -- Play devil's advocate -- Don't change, "Adapt" -- Be your own pundit.
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