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1.
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Services management: Bart V. Looy
by Looy, Bart V. Edition: 2 ed.Material type:  Book; Format:
print
; Literary form:
Not fiction
Publisher: capetown : prentice hall 2003Availability: Items available for loan: [Call number: HF9987 .L66 2003] (1).
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2.
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Retail Marketing and Sales Performance [electronic resource] : A Definitive Guide to Optimizing Service Quality and Sales Effectiveness / by Christoph Preuss.
by Preuss, Christoph [author.] | SpringerLink (Online service). Source: Springer eBooksMaterial type: Book; Format:
electronic
available online
 ; Literary form:
Not fiction
Publisher: Wiesbaden : Springer Fachmedien Wiesbaden : Imprint: Springer Gabler, 2014Online access: Click here to access online Availability: No items available
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3.
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Pro-active Dynamic Vehicle Routing [electronic resource] : Real-Time Control and Request-Forecasting Approaches to Improve Customer Service / by Francesco Ferrucci.
by Ferrucci, Francesco [author.] | SpringerLink (Online service). Source: Springer eBooksMaterial type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Berlin, Heidelberg : Springer Berlin Heidelberg : Imprint: Physica, 2013Online access: Click here to access online Availability: No items available
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4.
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Brand Growth Barriers [electronic resource] : Identify, Understand, and Overcome Them / by Ralph Krüger, Andreas Stumpf.
by Krüger, Ralph [author.] | Stumpf, Andreas [author.] | SpringerLink (Online service). Source: Springer eBooksMaterial type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Berlin, Heidelberg : Springer Berlin Heidelberg : Imprint: Springer, 2013Online access: Click here to access online Availability: No items available
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5.
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European Retail Research [electronic resource] : 2012, Volume 26, Issue II / edited by Hanna Schramm-Klein.
by Schramm-Klein, Hanna [editor.] | SpringerLink (Online service). Source: Springer eBooksMaterial type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Wiesbaden : Springer Fachmedien Wiesbaden : Imprint: Springer Gabler, 2013Online access: Click here to access online Availability: No items available
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6.
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Sales Excellence [electronic resource] : Systematic Sales Management / by Christian Homburg, Heiko Schäfer, Janna Schneider.
by Homburg, Christian [author.] | Schäfer, Heiko [author.] | Schneider, Janna [author.] | SpringerLink (Online service). Source: Springer eBooksMaterial type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Berlin, Heidelberg : Springer Berlin Heidelberg : Imprint: Springer, 2012Online access: Click here to access online Availability: No items available
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7.
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Strategic Retail Management [electronic resource] : Text and International Cases / by Joachim Zentes, Dirk Morschett, Hanna Schramm-Klein.
by Zentes, Joachim [author.] | Morschett, Dirk [author.] | Schramm-Klein, Hanna [author.] | SpringerLink (Online service). Edition: 2.Source: Springer eBooksMaterial type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Wiesbaden : Gabler Verlag, 2012Online access: Click here to access online Availability: No items available
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8.
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Communicating construction : insight, experience and best practice / edited by Liz Male and Penny Norton ; with a foreword by Alastair McCapra.
by Male, Liz [editor.] | Norton, Penny, 1973- [editor.] | McCapra, Alastair [writer of foreword.]. Material type: Book; Format:
available online
; Literary form:
Not fiction
Publisher: Abingdon, Oxon ; New York, NY : Routledge, 2021Copyright date: ©2021Online access: Taylor & Francis | OCLC metadata license agreement Availability: No items available
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9.
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Digital economy for customer benefit and business fairness : proceedings of the International Conference on Sustainable Collaboration in Business, Information and Innovation (SCBTII 2019), Bandung, Indonesia, October 9-10, 2019 / edited by Grisna Anggadwita & Erni Martini, Telkom University, Bandung, Indonesia.
by International Conference on Sustainable Collaboration in Business, Information and Innovation (2019 : Bandung, Indonesia) | Anggadwita, Grisna [editor.] | Martini, Erni [editor.]. Material type: Book; Format:
available online
; Literary form:
Not fiction
; Audience:
Adult;
Publisher: London : Routledge, Taylor & Francis Group, 2020Online access: Taylor & Francis | OCLC metadata license agreement Availability: No items available
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10.
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Delivering fantastic customer experience : how to turn customer satisfaction into customer relationships / Daniel Lafrenière.
by Lafrenière, Daniel [author.]. Edition: 1st.Material type: Book; Format:
available online
; Literary form:
Not fiction
Publisher: New York : Productivity Press, 2019Online access: Taylor & Francis | OCLC metadata license agreement Availability: No items available
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