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1. Customer Satisfaction Evaluation [electronic resource] : Methods for Measuring and Implementing Service Quality / by Evangelos Grigoroudis, Yannis Siskos.

by Grigoroudis, Evangelos | Siskos, Yannis | SpringerLink (Online service).

Source: Springer eBooksMaterial type: book Book; Format: electronic available online remote; Literary form: Not fiction Publisher: Boston, MA : Springer US, 2010Online access: Click here to access online Availability: No items available
2. Customer Satisfaction Evaluation [electronic resource] : Methods for Measuring and Implementing Service Quality / by Evangelos Grigoroudis, Yannis Siskos.

by Grigoroudis, Evangelos [author.] | Siskos, Yannis [author.] | SpringerLink (Online service).

Source: Springer eBooksMaterial type: book Book; Format: electronic available online remote; Literary form: Not fiction Publisher: Boston, MA : Springer US, 2010Online access: Click here to access online Availability: No items available

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