Managing the guest experience in hospitality / Robert C. Ford, Cherrill P. Heaton.
By: Ford, Robert C. (Robert Clayton)
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Contributor(s): Heaton, Cherrill P
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Material type: ![materialTypeLabel](/opac-tmpl/lib/famfamfam/BK.png)
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Item type | Current location | Call number | Status | Notes | Date due | Item holds |
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TX911.3 .F67 2000 (Browse shelf) | Available | BKO |
Total holds: 0
Includes bibliographical references and index.
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