Excellence in managing worldwide customer relationships / (Record no. 127985)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01804cam a2200361Ii 4500 |
| 001 - CONTROL NUMBER | |
| control field | 9781315373553 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 180331t20172017fluabc ob 001 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781315373553 |
| -- | (e-book : PDF) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781315337036 |
| -- | (e-book: Mobi) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781482226201 |
| -- | (e-book: PDF) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| Cancelled/invalid ISBN | 9781482226195 |
| -- | (hardback) |
| 024 7# - OTHER STANDARD IDENTIFIER | |
| Standard number or code | 10.1201/9781315373553 |
| Source of number or code | doi |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | (OCoLC)967412435 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | FlBoTFG |
| Transcribing agency | FlBoTFG |
| Description conventions | rda |
| 050 #4 - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HF5415.5 |
| Item number | .C6638 2017 |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| Item number | C771 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Cook, Thomas A., |
| Dates associated with a name | 1953, |
| Relator term | author. |
| 245 10 - TITLE STATEMENT | |
| Title | Excellence in managing worldwide customer relationships / |
| Statement of responsibility, etc | Thomas A. Cook. |
| 264 #1 - | |
| -- | Boca Raton : |
| -- | Taylor & Francis Group, |
| -- | [2017] |
| 264 #4 - | |
| -- | ©2017 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 1 online resource |
| 336 ## - | |
| -- | text |
| -- | rdacontent |
| 337 ## - | |
| -- | computer |
| -- | rdamedia |
| 338 ## - | |
| -- | online resource |
| -- | rdacarrier |
| 490 1# - SERIES STATEMENT | |
| Series statement | Global warrior series ; |
| Volume number/sequential designation | 5 |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Formatted contents note | chapter 1. The challenges of business development in international business -- chapter 2. Establishing a robust and aggressive export sales strategy -- chapter 3. E-commerce -- chapter 4. Cargo loss control -- chapter 5. Regulatory and trade compliance concerns in international trade -- chapter 6. Utilizing service providers and other useful third parties to enhance your customer service capabilities -- chapter 7. Negotiating skill sets in global trade -- chapter 8. Best practices in sales, business development, and customer service. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer services |
| General subdivision | Management. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer relations. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Electronic commerce |
| General subdivision | Management. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Consumer satisfaction. |
| 776 08 - ADDITIONAL PHYSICAL FORM ENTRY | |
| Display text | Print version: |
| International Standard Book Number | 9781482226195 |
| Record control number | (DLC) 2016024614 |
| 830 #0 - SERIES ADDED ENTRY--UNIFORM TITLE | |
| Uniform title | Global warrior series ; |
| Volume number/sequential designation | 5. |
| 856 40 - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | https://www.taylorfrancis.com/books/9781315373553 |
| Public note | Click here to view. |
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