Managing services marketing : (Record no. 121977)

000 -LEADER
fixed length control field 01002cam a2200289 a 4500
001 - CONTROL NUMBER
control field 1201680
003 - CONTROL NUMBER IDENTIFIER
control field KEPU
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20200309094334.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 990317s1999 txua b 001 0 eng
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
LC control number 98073895
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0030225191
040 ## - CATALOGING SOURCE
Original cataloging agency DLC
Transcribing agency DLC
050 00 - LIBRARY OF CONGRESS CALL NUMBER
Classification number HD9980.5
Item number .B38 1999
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Bateson, John E. G.
9 (RLIN) 44241
245 10 - TITLE STATEMENT
Title Managing services marketing :
Remainder of title text and readings /
Statement of responsibility, etc John E.G. Bateson, K. Douglas Hoffman.
250 ## - EDITION STATEMENT
Edition statement 4th ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Fort Worth :
Name of publisher, distributor, etc Dryden Press,
Date of publication, distribution, etc c1999.
300 ## - PHYSICAL DESCRIPTION
Extent xvi, 471 p. :
Other physical details ill. ;
Dimensions 29 cm.
440 #4 - SERIES STATEMENT/ADDED ENTRY--TITLE
Title The Dryden Press series in marketing
9 (RLIN) 1300
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc Includes bibliographical references and index.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Service industries
General subdivision Marketing
-- Management.
9 (RLIN) 44242
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Hoffman, K. Douglas.
9 (RLIN) 44243
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN)
a 7
b cbc
c orignew
d 2
e opcn
f 19
g y-gencatlg
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme
Koha item type General Circulation Books
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Permanent Location Current Location Shelving location Date acquired Source of acquisition Full call number Barcode Date last seen Price effective from Koha item type Public note
          Non-fiction Technical University of Kenya Library Technical University of Kenya Library   2020-03-09 TBFC HD9980.5 .B38 1999 120B09843 2020-03-09 2020-03-09 General Circulation Books EG

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