Grigoroudis, Evangelos.
Customer Satisfaction Evaluation Methods for Measuring and Implementing Service Quality / [electronic resource] : by Evangelos Grigoroudis, Yannis Siskos. - Boston, MA : Springer US, 2010. - digital. - International Series in Operations Research & Management Science, 139 0884-8289 ; . - International Series in Operations Research & Management Science, 139 .
9781441916402
10.1007/978-1-4419-1640-2 doi
Economics.
Operations research.
Economics/Management Science.
Business/Management Science, general.
Operations Research/Decision Theory.
Operations Research, Mathematical Programming.
HF4999.2-6182 HD28-70
650
Customer Satisfaction Evaluation Methods for Measuring and Implementing Service Quality / [electronic resource] : by Evangelos Grigoroudis, Yannis Siskos. - Boston, MA : Springer US, 2010. - digital. - International Series in Operations Research & Management Science, 139 0884-8289 ; . - International Series in Operations Research & Management Science, 139 .
9781441916402
10.1007/978-1-4419-1640-2 doi
Economics.
Operations research.
Economics/Management Science.
Business/Management Science, general.
Operations Research/Decision Theory.
Operations Research, Mathematical Programming.
HF4999.2-6182 HD28-70
650