000 02612nam a22004455i 4500
001 978-3-642-34497-8
003 DE-He213
005 20140220082858.0
007 cr nn 008mamaa
008 130107s2013 gw | s |||| 0|eng d
020 _a9783642344978
_9978-3-642-34497-8
024 7 _a10.1007/978-3-642-34497-8
_2doi
050 4 _aHB71-74
072 7 _aK
_2bicssc
072 7 _aBUS000000
_2bisacsh
082 0 4 _a330
_223
100 1 _aHuo, Jiazhen.
_eauthor.
245 1 0 _aService Science in China
_h[electronic resource] /
_cby Jiazhen Huo, Zhisheng Hong.
264 1 _aBerlin, Heidelberg :
_bSpringer Berlin Heidelberg :
_bImprint: Springer,
_c2013.
300 _aXIII, 461 p. 65 illus.
_bonline resource.
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
347 _atext file
_bPDF
_2rda
505 0 _aPreface -- Service Economy Knocks -- The Rise of Service Science -- The Connotation of Service Science -- Overview of Service Science Research System -- Service Philosophy -- Resource Allocation -- Operation Management -- Supporting System of Service Technology -- Service Science Application on Traditional Service Industries -- Application of Service Science in the Emerging Service Industries.
520 _aA service economy era is coming! As the basic discipline of the new service dominant era, service science mainly studies common rules of service activities, aiming to provide theoretical bases for creating future service value. This book, which integrates service management, operational management, logistics and supply chain management, presents a research system for this emerging discipline. This system consists in service philosophy, resource allocation, operational management and service technology. Many concrete cases involving China’s service enterprises are incorporated into the book, in the hope of providing readers insights into not only service science but also the development of China’s service economy.
650 0 _aEconomics.
650 0 _aOperations research.
650 1 4 _aEconomics/Management Science.
650 2 4 _aEconomics/Management Science, general.
650 2 4 _aOperation Research/Decision Theory.
650 2 4 _aProduction/Logistics/Supply Chain Management.
700 1 _aHong, Zhisheng.
_eauthor.
710 2 _aSpringerLink (Online service)
773 0 _tSpringer eBooks
776 0 8 _iPrinted edition:
_z9783642344961
856 4 0 _uhttp://dx.doi.org/10.1007/978-3-642-34497-8
912 _aZDB-2-SBE
999 _c97523
_d97523