000 | 02612nam a22004455i 4500 | ||
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001 | 978-3-642-34497-8 | ||
003 | DE-He213 | ||
005 | 20140220082858.0 | ||
007 | cr nn 008mamaa | ||
008 | 130107s2013 gw | s |||| 0|eng d | ||
020 |
_a9783642344978 _9978-3-642-34497-8 |
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024 | 7 |
_a10.1007/978-3-642-34497-8 _2doi |
|
050 | 4 | _aHB71-74 | |
072 | 7 |
_aK _2bicssc |
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072 | 7 |
_aBUS000000 _2bisacsh |
|
082 | 0 | 4 |
_a330 _223 |
100 | 1 |
_aHuo, Jiazhen. _eauthor. |
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245 | 1 | 0 |
_aService Science in China _h[electronic resource] / _cby Jiazhen Huo, Zhisheng Hong. |
264 | 1 |
_aBerlin, Heidelberg : _bSpringer Berlin Heidelberg : _bImprint: Springer, _c2013. |
|
300 |
_aXIII, 461 p. 65 illus. _bonline resource. |
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336 |
_atext _btxt _2rdacontent |
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337 |
_acomputer _bc _2rdamedia |
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338 |
_aonline resource _bcr _2rdacarrier |
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347 |
_atext file _bPDF _2rda |
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505 | 0 | _aPreface -- Service Economy Knocks -- The Rise of Service Science -- The Connotation of Service Science -- Overview of Service Science Research System -- Service Philosophy -- Resource Allocation -- Operation Management -- Supporting System of Service Technology -- Service Science Application on Traditional Service Industries -- Application of Service Science in the Emerging Service Industries. | |
520 | _aA service economy era is coming! As the basic discipline of the new service dominant era, service science mainly studies common rules of service activities, aiming to provide theoretical bases for creating future service value. This book, which integrates service management, operational management, logistics and supply chain management, presents a research system for this emerging discipline. This system consists in service philosophy, resource allocation, operational management and service technology. Many concrete cases involving China’s service enterprises are incorporated into the book, in the hope of providing readers insights into not only service science but also the development of China’s service economy. | ||
650 | 0 | _aEconomics. | |
650 | 0 | _aOperations research. | |
650 | 1 | 4 | _aEconomics/Management Science. |
650 | 2 | 4 | _aEconomics/Management Science, general. |
650 | 2 | 4 | _aOperation Research/Decision Theory. |
650 | 2 | 4 | _aProduction/Logistics/Supply Chain Management. |
700 | 1 |
_aHong, Zhisheng. _eauthor. |
|
710 | 2 | _aSpringerLink (Online service) | |
773 | 0 | _tSpringer eBooks | |
776 | 0 | 8 |
_iPrinted edition: _z9783642344961 |
856 | 4 | 0 | _uhttp://dx.doi.org/10.1007/978-3-642-34497-8 |
912 | _aZDB-2-SBE | ||
999 |
_c97523 _d97523 |