000 03388nam a22004935i 4500
001 978-3-642-33472-6
003 DE-He213
005 20140220082855.0
007 cr nn 008mamaa
008 130305s2013 gw | s |||| 0|eng d
020 _a9783642334726
_9978-3-642-33472-6
024 7 _a10.1007/978-3-642-33472-6
_2doi
050 4 _aHD30.23
072 7 _aKJT
_2bicssc
072 7 _aKJMD
_2bicssc
072 7 _aBUS049000
_2bisacsh
082 0 4 _a658.40301
_223
100 1 _aFerrucci, Francesco.
_eauthor.
245 1 0 _aPro-active Dynamic Vehicle Routing
_h[electronic resource] :
_bReal-Time Control and Request-Forecasting Approaches to Improve Customer Service /
_cby Francesco Ferrucci.
264 1 _aBerlin, Heidelberg :
_bSpringer Berlin Heidelberg :
_bImprint: Physica,
_c2013.
300 _aLII, 319 p. 121 illus.
_bonline resource.
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
347 _atext file
_bPDF
_2rda
490 1 _aContributions to Management Science,
_x1431-1941
505 0 _aIntroduction -- Introduction to Tour Planning: Vehicle Routing and Related Problems -- The Considered RDOPG Applications -- Review of the Literature Related to the Considered RDOPG Applications -- A New Deterministic Real-Time Control Approach for RDOPG Applications.- A New Forecasting Approach for Generating Stochastic Knowledge.- The Proposed Tabu Search Solution Method. -- Computational Results -- Summary and Outlook on Future Work -- Appendix -- References.                            .
520 _aThis book deals with transportation processes denoted as the Real-time Distribution of Perishable Goods (RDOPG). The book presents three contributions that are made to the field of transportation. First, a model considering the minimization of customer inconvenience is formulated. Second, a pro-active real-time control approach is proposed. Stochastic knowledge is generated from past request information by a new forecasting approach and is used in the pro-active approach to guide vehicles to request-likely areas before real requests arrive there. Various computational results are presented to show that in many cases the pro-active approach is able to achieve significantly improved results. Moreover, a measure for determining the structural quality of request data sets is also proposed. The third contribution of this book is a method that is presented for considering driver inconvenience aspects which arise from vehicle en-route diversion activities. Specifically, this method makes it possible to restrict the number of performed vehicle en-route diversion activities.
650 0 _aEconomics.
650 0 _aComputer simulation.
650 0 _aOperations research.
650 1 4 _aEconomics/Management Science.
650 2 4 _aOperation Research/Decision Theory.
650 2 4 _aProduction/Logistics/Supply Chain Management.
650 2 4 _aSales/Distribution/Call Center/Customer Service.
650 2 4 _aSimulation and Modeling.
710 2 _aSpringerLink (Online service)
773 0 _tSpringer eBooks
776 0 8 _iPrinted edition:
_z9783642334719
830 0 _aContributions to Management Science,
_x1431-1941
856 4 0 _uhttp://dx.doi.org/10.1007/978-3-642-33472-6
912 _aZDB-2-SBE
999 _c97384
_d97384