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001 978-1-4614-9512-3
003 DE-He213
005 20140220082833.0
007 cr nn 008mamaa
008 131209s2013 xxu| s |||| 0|eng d
020 _a9781461495123
_9978-1-4614-9512-3
024 7 _a10.1007/978-1-4614-9512-3
_2doi
050 4 _aHD30.23
072 7 _aKJT
_2bicssc
072 7 _aKJMD
_2bicssc
072 7 _aBUS049000
_2bisacsh
082 0 4 _a658.40301
_223
100 1 _aHall, Randolph.
_eeditor.
245 1 0 _aPatient Flow
_h[electronic resource] :
_bReducing Delay in Healthcare Delivery /
_cedited by Randolph Hall.
250 _a2nd ed. 2013.
264 1 _aBoston, MA :
_bSpringer US :
_bImprint: Springer,
_c2013.
300 _aXII, 553 p. 107 illus.
_bonline resource.
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
347 _atext file
_bPDF
_2rda
490 1 _aInternational Series in Operations Research & Management Science,
_x0884-8289 ;
_v206
505 0 _aModeling Patient Flows Through the Healthcare System -- Interdependency of Hospital Departments and Hospital-Wide Patient Flows -- Hospitals and Clinical Facilities, Processes and Design for Patient Flow -- Emergency Department Crowding, The Nature of the Problem and Why it Matters -- The Consequences of Emergency Department Crowding and Delays for Patients -- Access to Surgery and Medical Consequences of Delays -- Breakthrough Demand-Capacity Management Strategies to Improve Hospital Flow, Safety, and Satisfaction -- Managing Patient Appointments in Primary Care -- Waiting Lists for Surgery -- Triage in Non-Emergency Services -- Personnel Staffing and Scheduling -- Discrete-Event Simulation of Health Care Systems -- Process Mapping of a Regional Trauma System -- Forecasting Demand for Regional Healthcare -- Queueing Analysis in Healthcare -- Rapid Distribution of Medical Supplies -- Using a Diagnostic to Focus Hospital Flow Improvement Strategies -- Improving Patient Satisfaction Through Improved Flow -- Mayo Post Acute Care Program and Care Continuum -- A Logistics Approach for Hospital Process Improvement -- Managing a Patient Flow Improvement Project.
520 _aThis book is dedicated to improving healthcare through reducing delays experienced by patients. With an interdisciplinary approach, this new edition, divided into five sections, begins by examining healthcare as an integrated system. Chapter 1 provides a hierarchical model of healthcare, rising from departments, to centers, regions and the “macro system.” A new chapter demonstrates how to use simulation to assess the interaction of system components to achieve performance goals, and Chapter 3 provides hands-on methods for developing process models to identify and remove bottlenecks, and for developing facility plans. Section 2 addresses crowding and the consequences of delay. Two new chapters (4 and 5) focus on delays in emergency departments, and Chapter 6 then examines medical outcomes that result from waits for surgeries. Section 3 concentrates on management of demand. Chapter 7 presents breakthrough strategies that use real-time monitoring systems for continuous improvement. Chapter 8 looks at the patient appointment system, particularly through the approach of advanced access. Chapter 9 concentrates on managing waiting lists for surgeries, and Chapter 10 examines triage outside of emergency departments, with a focus on allied health programs Section 4 offers analytical tools and models to support analysis of patient flows. Chapter 11 offers techniques for scheduling staff to match patterns in patient demand. Chapter 12 surveys the literature on simulation modeling, which is widely used for both healthcare design and process improvement. Chapter 13 is new and demonstrates the use of process mapping to represent a complex regional trauma system. Chapter 14 provides methods for forecasting demand for healthcare on a region-wide basis. Chapter 15 presents queueing theory as a method for modeling waits in healthcare, and Chapter 16 focuses on rapid delivery of medication in the event of a catastrophic event. Section 5 focuses on achieving change. Chapter 17 provides a diagnostic for assessing the state of a hospital and using the state assessment to select improvement strategies. Chapter 18 demonstrates the importance of optimizing care as patients transition from one care setting to the next. Chapter 19 is new and shows how to implement programs that improve patient satisfaction while also improving flow. Chapter 20 illustrates how to evaluate the overall portfolio of patient diagnostic groups to guide system changes, and Chapter 21 provides project management tools to guide the execution of patient flow projects.
650 0 _aEconomics.
650 0 _aPractice of medicine.
650 0 _aOperations research.
650 1 4 _aEconomics/Management Science.
650 2 4 _aOperation Research/Decision Theory.
650 2 4 _aHealth Administration.
650 2 4 _aOperations Research, Management Science.
710 2 _aSpringerLink (Online service)
773 0 _tSpringer eBooks
776 0 8 _iPrinted edition:
_z9781461495116
830 0 _aInternational Series in Operations Research & Management Science,
_x0884-8289 ;
_v206
856 4 0 _uhttp://dx.doi.org/10.1007/978-1-4614-9512-3
912 _aZDB-2-SBE
999 _c96121
_d96121