000 03595nam a22005775i 4500
001 978-3-319-03230-6
003 DE-He213
005 20140220082513.0
007 cr nn 008mamaa
008 131207s2014 gw | s |||| 0|eng d
020 _a9783319032306
_9978-3-319-03230-6
024 7 _a10.1007/978-3-319-03230-6
_2doi
050 4 _aHF54.5-54.56
072 7 _aKJQ
_2bicssc
072 7 _aUF
_2bicssc
072 7 _aBUS083000
_2bisacsh
072 7 _aCOM039000
_2bisacsh
082 0 4 _a650
_223
100 1 _aMajchrzak, Ann.
_eauthor.
245 1 0 _aActivating the Tools of Social Media for Innovative Collaboration in the Enterprise
_h[electronic resource] /
_cby Ann Majchrzak, Elizabeth Fife, Qingfei Min, Francis Pereira.
264 1 _aCham :
_bSpringer International Publishing :
_bImprint: Springer,
_c2014.
300 _aVIII, 26 p. 6 illus.
_bonline resource.
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
347 _atext file
_bPDF
_2rda
490 1 _aSpringerBriefs in Digital Spaces,
_x2193-5890
505 0 _aIntroduction -- Field Research Methods -- Findings -- Tools for Use of Social Media for Collaborative Innovation -- Contributions -- References.
520 _aThe use of social media tools in the enterprise is expanding rapidly and yet, firms are still unclear about the overall value of this activity and how best to facilitate useful outcomes. The focus of this book is, from a managerial standpoint, the control of information, the extent to which such tools can enhance employee satisfaction and how best to use social media tools to attain specific outcomes including innovative collaboration. As companies turn to IT solutions as substitutes for face-to-face engagements, an understanding of the social dynamics – how employees can best communicate, find and use information and generate motivation through computer-mediated activities is fundamental. Lingering questions relate to the strategic use of these tools; many large companies are using Facebook-like applications due to employee demand, but are not studying outcomes comprehensively or managing processes to create desired outcomes. This book fills this knowledge gap through examining the process and results of a controlled study in two companies, one in the US and the other in China. In each company “wiki challenges” were introduced to employees who were provided guidelines to produce goal-oriented outcomes. The book examine the results in each case and suggest guidelines for firms to achieve “wiki-readiness” to support innovation and co-creation.
650 0 _aEconomics.
650 0 _aComputer science.
650 0 _aInformation Systems.
650 0 _aOperations research.
650 0 _aManagement information systems.
650 1 4 _aEconomics/Management Science.
650 2 4 _aBusiness Information Systems.
650 2 4 _aInnovation/Technology Management.
650 2 4 _aUser Interfaces and Human Computer Interaction.
650 2 4 _aManagement of Computing and Information Systems.
650 2 4 _aOperation Research/Decision Theory.
700 1 _aFife, Elizabeth.
_eauthor.
700 1 _aMin, Qingfei.
_eauthor.
700 1 _aPereira, Francis.
_eauthor.
710 2 _aSpringerLink (Online service)
773 0 _tSpringer eBooks
776 0 8 _iPrinted edition:
_z9783319032290
830 0 _aSpringerBriefs in Digital Spaces,
_x2193-5890
856 4 0 _uhttp://dx.doi.org/10.1007/978-3-319-03230-6
912 _aZDB-2-SBE
999 _c92978
_d92978