000 01196nam a22003735i 4500
001 978-1-4302-3591-0
003 DE-He213
005 20130515021007.0
007 cr nn 008mamaa
008 111212s2011 xxu| s |||| 0|eng d
020 _a9781430235910
_9978-1-4302-3591-0
024 7 _a10.1007/978-1-4302-3591-0
_2doi
050 4 _aQA75.5-76.95
072 7 _aUY
_2bicssc
072 7 _aCOM014000
_2bisacsh
082 0 4 _a004
_223
100 1 _aKostojohn, Scott.
245 1 0 _aCRM Fundamentals
_h[electronic resource] /
_cby Scott Kostojohn, Mathew Johnson, Brian Paulen.
260 _aBerkeley, CA :
_bApress,
_c2011.
300 _bdigital.
650 0 _aComputer science.
650 0 _aInformation systems.
650 1 4 _aComputer Science.
650 2 4 _aComputer Science, general.
650 2 4 _aInformation Systems and Communication Service.
700 1 _aJohnson, Mathew.
700 1 _aPaulen, Brian.
710 2 _aSpringerLink (Online service)
773 0 _tSpringer eBooks
776 0 8 _iPrinted edition:
_z9781430235903
856 4 0 _uhttp://dx.doi.org/10.1007/978-1-4302-3591-0
912 _aZDB-2-CWD
999 _c72415
_d72415