000 01474nam a22004335i 4500
001 978-0-387-33231-4
003 DE-He213
005 20130515020445.0
007 cr nn 008mamaa
008 100301s2006 xxu| s |||| 0|eng d
020 _a9780387332314
_9978-0-387-33231-4
024 7 _a10.1007/0-387-33231-6
_2doi
050 4 _aHD30.23
072 7 _aKJT
_2bicssc
072 7 _aBUS049000
_2bisacsh
082 0 4 _a658.40301
_223
100 1 _aSherman, H. David.
245 1 0 _aService Productivity Management
_h[electronic resource] :
_bImproving Service Performance using Data Envelopment Analysis (DEA) /
_cby H. David Sherman, Joe Zhu.
260 _aBoston, MA :
_bSpringer US,
_c2006.
300 _bdigital.
650 0 _aEconomics.
650 0 _aIndustrial engineering.
650 0 _aEngineering economy.
650 0 _aEconometrics.
650 1 4 _aEconomics/Management Science.
650 2 4 _aOperations Research/Decision Theory.
650 2 4 _aManagement.
650 2 4 _aEconometrics.
650 2 4 _aEngineering Economics, Organization, Logistics, Marketing.
650 2 4 _aIndustrial and Production Engineering.
650 2 4 _aBusiness/Management Science, general.
700 1 _aZhu, Joe.
710 2 _aSpringerLink (Online service)
773 0 _tSpringer eBooks
776 0 8 _iPrinted edition:
_z9780387332116
856 4 0 _uhttp://dx.doi.org/10.1007/0-387-33231-6
912 _aZDB-2-SBE
999 _c66705
_d66705