000 | 00513nam a2200181 4500 | ||
---|---|---|---|
003 | KEPU | ||
005 | 20130515020149.0 | ||
008 | 111112s9999 xx 000 0 und d | ||
020 | _a0-7506-4230-0 | ||
040 |
_aDLC _bDLC _cDLC |
||
100 | 1 |
_a"abbott, peter . " _925341 |
|
245 | 1 | 0 |
_a"front office: procedures,social skills,yield and management: _b/ _c peter.. abbott" |
250 | _a2 ed. | ||
260 |
_auk : _bbutterworth _c1999. |
||
300 |
_a", 211p.; _c25 cm." |
||
650 | 0 |
_afront office _925342 |
|
942 |
_2lcc _cBK |
||
999 |
_c62078 _d62078 |