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| 082 | 0 | 0 | _a651. 3 abb |
| 100 | 1 | _a"abbott, peter . " | |
| 245 | 1 | 0 |
_a"front office: procedures,social skills,yield and management: _b/ _c peter.. abbott" |
| 250 | _a2 ed. | ||
| 260 |
_auk : _belsevier _c2002. |
||
| 300 |
_a", 211p.; _c25 cm." |
||
| 504 | _a | ||
| 650 | 0 |
_afront office _x |
|
| 999 |
_c39016 _d39016 |
||