| 000 | 00495nam a2200169 4500 | ||
|---|---|---|---|
| 005 | 20130515015026.0 | ||
| 008 | 111112s9999 xx 000 0 und d | ||
| 020 | _a0-7506-4230-0 | ||
| 082 | 0 | 0 | _a651. 3 abb |
| 100 | 1 | _a"abbott, peter . " | |
| 245 | 1 | 0 |
_a"front office: _bprocedures,social skills,yield and management/ _c peter.. abbott" |
| 250 | _a2 ed. | ||
| 260 |
_aoxford : _bbutterworth-heinemann _c1999. |
||
| 300 |
_a", 221p.; _c25 cm." |
||
| 504 | _aincludes bibliography | ||
| 650 | 0 |
_a _x |
|
| 999 |
_c36729 _d36729 |
||