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001 9780429196546
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006 m o d
007 cr cnu|||unuuu
008 191003s2020 flu ob 001 0 eng d
040 _aOCoLC-P
_beng
_erda
_epn
_cOCoLC-P
020 _a9780429196546
_q(electronic bk.)
020 _a0429196547
_q(electronic bk.)
020 _a9780429587870
_q(electronic bk. : Mobipocket)
020 _a0429587872
_q(electronic bk. : Mobipocket)
020 _a9780429589812
_q(electronic bk. : EPUB)
020 _a0429589816
_q(electronic bk. : EPUB)
020 _a9780429591754
_q(electronic bk. : PDF)
020 _a0429591756
_q(electronic bk. : PDF)
020 _z9780367184766
035 _a(OCoLC)1121596788
035 _a(OCoLC-P)1121596788
050 4 _aT56.8
_b.P57 2020eb
072 7 _aBUS
_x101000
_2bisacsh
072 7 _aCOM
_x032000
_2bisacsh
072 7 _aTEC
_x009000
_2bisacsh
072 7 _aKJMP
_2bicssc
082 0 4 _a658.4/04
_223
100 1 _aPirozzi, Massimo,
_eauthor.
245 1 4 _aThe stakeholder perspective :
_brelationship management to increase value and success rates of complex projects /
_cby Massimo Pirozzi.
264 1 _aBoca Raton :
_bCRC Press, Taylor & Francis Group,
_c[2020]
264 4 _c©2020
300 _a1 online resource
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
505 0 _aPart I. THE STAKEHOLDER PERSPECTIVEChapter 1. Stakeholders, Who Are They?Chapter 2. The Recent Central Role of Stakeholders in Project ManagementChapter 3 Stakeholder Identification: Integrating Multiple Classification and Behavioral ModelsChapter 4. Effective Stakeholder Analysis: A Systemic ApproachChapter 5. Key Stakeholders Management: Principles of Effective Direct CommunicationChapter 6. Stakeholder Network Management: Informative and Interactive CommunicationChapter 7. Basic Personal and Interpersonal Skills: Personal Mastery, Leadership, TeamingChapter 8. Ethics in Stakeholder Relations Part II. THE RELATIONSHIP MANAGEMENT PROJECTChapter 9. Stakeholder Relations and Delivered Value: An Indissoluble LinkChapter 10. Satisfying Stakeholder Requirements and Expectations: The Critical Success FactorChapter 11. Facing Successfully Different Levels of Project Complexity Chapter 12. Targeting Both Project and Business Value Generation by Using KPIsChapter 13. Relationship Management Project: A Structured Path to EffectivenessChapter 14. New Stakeholder-Centered Trends: Project Management X.0
520 _aThe Stakeholder Perspective places people at the center of both projects and project management. It gives to the project management community a helpful, innovative, stakeholder-centered approach to increase projects' delivered value and success rate. It presents a logical model also called the "Stakeholder Perspective," which acts as the reference point in a structured path to effectiveness. Starting from the analysis of a project's stakeholders, the model integrates both rational and relational innovative approaches. Its continuous focus on stakeholder requirements and expectations helps to set a proper path, and to maintain it, in order to target success and to achieve goals in a variety of projects with different size and complexity. The book presents a set of innovative and immediately applicable techniques for effective stakeholder identification and classification, as well as analysis of stakeholder requirements and expectations, key stakeholders management, stakeholder network management, and, more generally, stakeholder relationship management. The proposed stakeholder classification model consists of just four communities, each one based on the commonality of main interests and behavior. This model features an accurate and stable identification process to increase effective communication and drastic reduce relationship complexity. A systemic approach is proposed to analyze both stakeholder requirements and expectations. The approach aids in detecting otherwise unclear stakeholder requirements and/or hidden stakeholder expectations. An interactive communication model is presented along with its individual and organizational frames of reference. Also presented are relevant cues to maximize effective and purposeful communication with key stakeholders as well as with the stakeholder network. The importance of satisfying not only the project requirements but also the stakeholder expectations is demonstrated to be the critical success factor in all projects. An innovative approach based on the perceived value and key performance indicators shows how to manage different levels of project complexity. The book also defines a complete structured path to relationship effectiveness called "Relationship Management Project," which can be tailored to enhance stakeholder and communication management processes in each one of the project management process groups (i.e. initiating, planning, executing, monitoring and controlling, and closing). The book concludes with a look ahead at Project Management X.0 and the stakeholder-centered evolution of both project and portfolio management.
588 _aOCLC-licensed vendor bibliographic record.
650 0 _aProject management.
650 7 _aBUSINESS & ECONOMICS / Project Management
_2bisacsh
650 7 _aCOMPUTERS / Information Technology
_2bisacsh
650 7 _aTECHNOLOGY / Engineering / General
_2bisacsh
856 4 0 _3Taylor & Francis
_uhttps://www.taylorfrancis.com/books/9780429196546
856 4 2 _3OCLC metadata license agreement
_uhttp://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf
999 _c130295
_d130295