| 000 | 01804cam a2200361Ii 4500 | ||
|---|---|---|---|
| 001 | 9781315373553 | ||
| 008 | 180331t20172017fluabc ob 001 0 eng d | ||
| 020 |
_a9781315373553 _q(e-book : PDF) |
||
| 020 |
_a9781315337036 _q(e-book: Mobi) |
||
| 020 |
_a9781482226201 _q(e-book: PDF) |
||
| 020 |
_z9781482226195 _q(hardback) |
||
| 024 | 7 |
_a10.1201/9781315373553 _2doi |
|
| 035 | _a(OCoLC)967412435 | ||
| 040 |
_aFlBoTFG _cFlBoTFG _erda |
||
| 050 | 4 |
_aHF5415.5 _b.C6638 2017 |
|
| 082 | 0 | 4 |
_a658.812 _bC771 |
| 100 | 1 |
_aCook, Thomas A., _d1953, _eauthor. |
|
| 245 | 1 | 0 |
_aExcellence in managing worldwide customer relationships / _cThomas A. Cook. |
| 264 | 1 |
_aBoca Raton : _bTaylor & Francis Group, _c[2017] |
|
| 264 | 4 | _c©2017 | |
| 300 | _a1 online resource | ||
| 336 |
_atext _2rdacontent |
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| 337 |
_acomputer _2rdamedia |
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| 338 |
_aonline resource _2rdacarrier |
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| 490 | 1 |
_aGlobal warrior series ; _v5 |
|
| 505 | 0 | _achapter 1. The challenges of business development in international business -- chapter 2. Establishing a robust and aggressive export sales strategy -- chapter 3. E-commerce -- chapter 4. Cargo loss control -- chapter 5. Regulatory and trade compliance concerns in international trade -- chapter 6. Utilizing service providers and other useful third parties to enhance your customer service capabilities -- chapter 7. Negotiating skill sets in global trade -- chapter 8. Best practices in sales, business development, and customer service. | |
| 650 | 0 |
_aCustomer services _xManagement. |
|
| 650 | 0 | _aCustomer relations. | |
| 650 | 0 |
_aElectronic commerce _xManagement. |
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| 650 | 0 | _aConsumer satisfaction. | |
| 776 | 0 | 8 |
_iPrint version: _z9781482226195 _w(DLC) 2016024614 |
| 830 | 0 |
_aGlobal warrior series ; _v5. |
|
| 856 | 4 | 0 |
_uhttps://www.taylorfrancis.com/books/9781315373553 _zClick here to view. |
| 999 |
_c127985 _d127985 |
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