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001 9780429203817
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040 _aOCoLC-P
_beng
_erda
_epn
_cOCoLC-P
020 _a9780429203817
_q(electronic bk.)
020 _a0429203810
_q(electronic bk.)
020 _a9780429512223
_q(electronic bk. : PDF)
020 _a0429512228
_q(electronic bk. : PDF)
020 _a9780429519086
_q(electronic bk. : Mobipocket)
020 _a0429519087
_q(electronic bk. : Mobipocket)
020 _a9780429515651
_q(electronic bk. : EPUB)
020 _a0429515650
_q(electronic bk. : EPUB)
020 _z9780367196653
020 _z0367196654
020 _z9780367196646
020 _z0367196646
024 8 _a10.4324/9780429203817
_2doi
035 _a(OCoLC)1121596492
035 _a(OCoLC-P)1121596492
050 4 _aTS155
072 7 _aBUS
_x000000
_2bisacsh
072 7 _aBUS
_x041000
_2bisacsh
072 7 _aBUS
_x053000
_2bisacsh
072 7 _aTDP
_2bicssc
082 0 4 _a658.4013
_223
100 1 _aEakin, Ken,
_eauthor.
245 1 0 _aOffice Lean :
_bunderstanding and implementing Flow in a professional and administrative environment /
_cKen Eakin.
264 1 _aNew York :
_bProductivity Press,
_c2019.
300 _a1 online resource (1 volume) :
_billustrations (black and white).
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
520 _aLean has proven itself as an exceptional business system in manufacturing and a variety of other sectors, such as supply chain, retail, and healthcare. Where Lean has not yet made much of an impact is in professional "white-collar" industries such as banking and insurance, technology services, or government. Why? It is not, as many have assumed, a matter of Lean being irrelevant to "knowledge work," but rather a problem of it being poorly understood and therefore poorly applied in professional office settings. This book closes the gap between Lean's promise, on the one hand, of innovation, business growth, and sustainable competitive advantage; and, on the other, the too frequent reality of Lean's application ending in disappointing results. While nearly every major professional business -- including the digital giants like Apple, Google and Amazon -- has attempted to apply Lean concepts in some way (sometimes under the name Agile), its practice in white-collar industries typically ends up being limited to a small bunch of highly-specialized experts making small, fairly inconsequential improvements in isolated areas, leaving leaders wondering how to make Lean's transformative potential work on a broader basis. The purpose of the book is to help Lean practitioners (both leaders/managers and coaches/consultants) who work in professional office environments gain purchase on the amazing, transformative results Lean can bring to all companies. Overturning the common perception that Lean is about imposing overly rigid rules, or eliminating waste, the book presents Lean as a dynamic, flexible, people-centric philosophy that delivers outstanding financial results by improving both employee engagement and customer experience. The book explains, in simple terms, what Lean is -- and what Lean isn't -- enabling office professionals to understand how it can be successfully applied to their complex office-based work environments. It combines practical explanations of the most important core concepts of the Lean philosophy with relevant, practical, real-world examples from the fields of accounting, finance, insurance, IT, HR and government.
588 _aOCLC-licensed vendor bibliographic record.
650 0 _aLean manufacturing.
650 0 _aOrganizational effectiveness.
650 7 _aBUSINESS & ECONOMICS / General
_2bisacsh
650 7 _aBUSINESS & ECONOMICS / Management
_2bisacsh
650 7 _aBUSINESS & ECONOMICS / Quality Control
_2bisacsh
856 4 0 _3Taylor & Francis
_uhttps://www.taylorfrancis.com/books/9780429203817
856 4 2 _3OCLC metadata license agreement
_uhttp://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf
999 _c126271
_d126271