000 | 03033cam a2200349 a 4500 | ||
---|---|---|---|
999 |
_c125157 _d125157 |
||
001 | 15770487 | ||
003 | KEPU | ||
005 | 20220204111550.0 | ||
008 | 090610s2009 nyua b 001 0 eng | ||
010 | _a 2009023650 | ||
020 | _a9781555706722 (alk. paper) | ||
020 | _a155570672X (alk. paper) | ||
035 | _a(OCoLC)ocn316058676 | ||
040 |
_aDLC _cTUK _dBTCTA _dYDXCP _dC#P _dBWX _dCDX _dDLC |
||
050 | 0 | 0 |
_aZ711 _b.C35 2009 |
100 | 1 |
_aCassell, Kay Ann. _949691 |
|
245 | 1 | 0 |
_aReference and information services in the 21st century : _ban introduction / _cKay Ann Cassell and Uma Hiremath. |
246 | 3 | _aReference and information services in the twenty-first century | |
250 | _a2nd ed. | ||
260 |
_aNew York : _bNeal-Schuman Publishers, _cc2009. |
||
300 |
_axvii, 461 p. : _bill. ; _c23 cm. |
||
504 | _aIncludes bibliographical references and indexes. | ||
505 | 0 | _aIntroduction to reference and information services -- Determining the question : in-person, telephone, and virtual reference interviews -- Finding the answer : basic search techniques -- Answering questions about books, magazines, newspapers, libraries and publishing, and bibliographic networks : bibliographic resources -- Answering questions about anything and everything : encyclopedias -- Answering questions that require handy facts : ready reference sources -- Answering questions about words : dictionaries -- Answering questions about events and issues, past and present : indexes and full-text databases -- Answering questions about health, law, and business : special guidelines and sources -- Answering questions about geography, countries, and travel : atlases, gazetteers, maps, geographic information systems, and travel guides -- Answering questions about the lives of people : biographical information sources -- Answering questions about governments : government information sources -- When and how to use the Internet as a reference tool -- Reader's advisory work / Mary K. Chelton -- Reference work with children and young adults / Mary K. Chelton -- Information literacy in the reference department -- Selecting and evaluating reference materials -- Managing reference departments -- Assessing and improving reference services -- Reference 2.0 -- The future of information service. | |
650 | 0 |
_aReference services (Libraries) _93012 |
|
650 | 0 |
_aElectronic reference services (Libraries) _949692 |
|
650 | 0 |
_aReference books _vBibliography. _949693 |
|
650 | 0 |
_aElectronic reference sources _vDirectories. _949694 |
|
700 | 1 |
_aHiremath, Uma. _949695 |
|
906 |
_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg |
||
942 |
_2lcc _cBK |