| 000 | 01127cam a2200241 a 4500 | ||
|---|---|---|---|
| 999 |
_c124067 _d124067 |
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| 001 | 15077608 | ||
| 003 | KEPU | ||
| 005 | 20211028123835.0 | ||
| 008 | 071109s2008 enka b 001 0 eng | ||
| 010 | _a 2007046694 | ||
| 020 | _a9780754671565 (alk. paper) | ||
| 040 |
_aDLC _cDLC _dDLC |
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| 050 | 0 | 0 |
_aHF5415.5 _b.C87 2017 |
| 082 | 0 | 0 | _222 |
| 245 | 0 | 0 |
_aCustomer relationship management : _ba global perspective / _cby Gerhard Raab ... [et al.]. |
| 260 |
_aAldershot, Hampshire, England ; _aBurlington, VT : _bGower, _cc2008. |
||
| 300 |
_aix, 204 p. : _bill. ; _c24 cm. |
||
| 504 | _aIncludes bibliographical references and index. | ||
| 650 | 0 |
_aCustomer relations _xManagement. _943998 |
|
| 700 | 1 |
_aRaab, Gerhard. _947524 |
|
| 856 | 4 | 1 |
_3Table of contents only _uhttp://www.loc.gov/catdir/toc/ecip084/2007046694.html |
| 906 |
_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg |
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| 942 |
_2lcc _cBK _hHF5415.5 _i.C87 2017 |
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