000			02310cam a2200373 a 4500
999			_c122977 _d122977
001			16764719
003			KEPU
005			20210920091650.0
008			110504s2012 moua b 001 0 eng
010			_a 2011018918
020			_a9780323083348 (pbk. : alk. paper)
020			_a032308334X (pbk. : alk. paper)
035			_a(DNLM)101559953
040			_aDNLM/DLC _cTUK _dDLC
042			_apcc
050	0	0	_aRT86.3 _b.B35 2012
100	1		_aBalzer-Riley, Julia W. _945689
245	1	0	_aCommunication in nursing / _bJulia Balzer Riley.
250			_aSeventh ed.
260			_aSt. Louis, Missouri : _bElsevier, _cc2012.
300			_axiv, 354 p. : _bill. ; _c24 cm.
504			_aIncludes bibliographical references and index.
505	0		_aResponsible, assertive, caring communication in nursing -- The client-nurse relationship : a helping relationship -- Solving problems together -- Understanding each other : communication and culture -- Working together in groups -- The changing world of electronic communication -- Warmth -- Respect -- Genuineness -- Empathy -- Self-disclosure -- Specificity -- Asking questions -- Expressing opinions -- Humor -- Spirituality -- Requesting support -- Overcoming evaluation anxiety -- Feedback -- Relaxation -- Imagery -- Positive self-talk --Confrontation -- Refusing unreasonable requests -- Communicating assertively and responsibly with distressed clients and colleagues -- Communicating assertively and responsibly with aggressive clients and colleagues -- Communicating assertively and responsibly with unpopular clients -- Managing team conflict assertively and responsibly -- Communicating at the end of life -- Continuing the commitment.
650		0	_aNurse and patient. _937650
650		0	_aInterpersonal communication. _95541
650	1	2	_aNurse-Patient Relations _vNurses' Instruction. _945690
650	2	2	_aCommunication _vNurses' Instruction. _941210
650	2	2	_aInterpersonal Relations _vNurses' Instruction. _941211
906			_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg
942			_2lcc _cBK