| 000 | 00920cam a22002414a 4500 | ||
|---|---|---|---|
| 999 |
_c121744 _d121744 |
||
| 001 | 12524692 | ||
| 003 | KEPU | ||
| 005 | 20200302145928.0 | ||
| 008 | 010904s2002 gaua b 001 0 eng | ||
| 010 | _a 2001038962 | ||
| 020 | _a1579741576 (pbk.) | ||
| 040 |
_aDLC _cTUK _dDLC |
||
| 042 | _apcc | ||
| 050 | 0 | 0 |
_aHF5415.5 _b.S76 2002 |
| 100 | 1 |
_aStone, Gene, _d1966- _943997 |
|
| 245 | 1 | 0 |
_aCustomer relationship management / _cGene Stone. |
| 260 |
_aAtlanta, Ga. : _bLOMA, _cc2002. |
||
| 300 |
_axx, 344 p. : _bill. (some col.) ; _c26 cm. |
||
| 504 | _aIncludes bibliographical references and index. | ||
| 650 | 0 |
_aCustomer relations _xManagement. _943998 |
|
| 906 |
_a7 _bcbc _corignew _d1 _eocip _f20 _gy-gencatlg |
||
| 942 |
_2lcc _cBK |
||