000			03623cam a2200373 a 4500
999			_c119554 _d119554
001			12800447
003			KEPU
005			20200220115158.0
008			020604s2002 nyua b 001 0 eng d
010			_a 2002283385
015			_aGBA2-Y8203
020			_a0743225511 (hbk.)
035			_a(OCoLC)ocm49548284
040			_aJED _cJED _dDPL _dEXW _dOMP _dUKM _dDLC
042			_alccopycat
050	0	0	_aHD66 _b.M35 2002
100	1		_aMcKenna, Patrick J. _941095
245	1	0	_aF1rst among equals : _bhow to manage a group of professionals / _cPatrick J. McKenna, David H. Maister.
246	3		_aFirst among equals
260			_aNew York : _bFree Press, _cc2002.
300			_axxix, 290 p. : _bill. ; _c24 cm.
504			_aIncludes bibliographical references (p. 275) and index.
505	8		_aMachine generated contents note: PART ONE -- GETTING READY --1. CLARIFY YOUR ROLE3 -- How, exactly, do you add value as a group leader? --2. CONFIRM YOUR MANDATE 11 -- Is there an explicit agreement about your rights -- and responsibilities? --3. BUILD RELATIONSHIPS-ONE AT A TIME27 -- What are the key skills you must have? --4. DARE TO BE INSPIRING45 -- Do you know how to inspire people? PART TWO -- COACHING THE INDIVIDUAL --5. WIN PERMISSION TO COACH 59 -- How do you get people to accept your guidance? --6. LISTEN TO BUILD RAPPORT 75 -- Do people think you are a good listener? --7. DEAL DIFFERENTLY WITH DIFFERENT PEOPLE83 -- How can you understand and respond to people's differences? --8. HELP UNDERPERFORMERS105 -- How can you be useful to those who need assistance? -- 9. TACKLE THE PRIMA DONNAS 113 -- How do you deal with difficult people? --10. BUILD SUPPORT FOR CHANGE 121 -- How do you get people to buy into the need for change? --PART THREE -- COACHING THE TEAM --11. CLARIFY GROUP GOALS131 -- Does your group have specific, clearly articulated, shared objectives? --12. DEVELOP YOUR GROUP'S RULES OF MEMBERSHIP 137 -- What do members of your group owe to each other? --13. BUILD TEAM TRUST 151 -- What gets group members to trust each other? --14. THROW DOWN A CHALLENGE 165 -- Has your group selected an exciting challenge? --15. ENERGIZE YOUR MEETINGS 175 -- What are good meeting disciplines? --16. GIVE RECOGNITION 193 -- How do you acknowledge accomplishments? --17. RESOLVE INTERPERSONAL CONFLICTS 201 -- What do you do when team members fall out? --18. DEAL WITH YOUR CRISES207 -- How do you respond to dramatic events? PART FOUR -- BUILDING FOR THE FUTURE --19. NURTUREYOUR JUNIORS 221 -- How do you deal with your junior staff? --20. INTEGRATE NEW PEOPLE 231 -- How do you ensure the success of new hires? --21. CONTROL YOUR GROUP'S SIZE 237 -- How do you respond to the problems of size? -- 22. MEASURE GROUP RESULTS241 -- How do you measure your group's success? --23. WHY BOTHER? 259 -- Why would you want to do all this?.
650		0	_aTeams in the workplace. _97398
650		0	_aLeadership. _93884
650		0	_aExecutives _xTraining of. _915213
700	1		_aMaister, David H. _941096
856	4	2	_3Contributor biographical information _uhttp://www.loc.gov/catdir/bios/simon052/2002283385.html
856	4	2	_3Publisher description _uhttp://www.loc.gov/catdir/description/simon031/2002283385.html
856	4	1	_3Table of contents only _uhttp://www.loc.gov/catdir/toc/fy031/2002283385.html
856	4	1	_3Sample text _uhttp://www.loc.gov/catdir/enhancements/fy0641/2002283385-s.html
906			_a7 _bcbc _ccopycat _d2 _encip _f20 _gy-gencatlg
942			_2lcc _cBK _hHD66 _i.M35 2002