000			03008nam a22004455i 4500
001			978-3-642-13235-3
003			DE-He213
005			20140220084537.0
007			cr nn 008mamaa
008			100825s2010 gw | s |||| 0|eng d
020			_a9783642132353 _9978-3-642-13235-3
024	7		_a10.1007/978-3-642-13235-3 _2doi
050		4	_aHD28-70
072		7	_aKJM _2bicssc
072		7	_aBUS041000 _2bisacsh
082	0	4	_a650 _223
100	1		_aTonchia, Stefano. _eauthor.
245	1	0	_aPerformance Measurement _h[electronic resource] : _bLinking Balanced Scorecard to Business Intelligence / _cby Stefano Tonchia, Luca Quagini.
264		1	_aBerlin, Heidelberg : _bSpringer Berlin Heidelberg : _bImprint: Springer, _c2010.
300			_aXIII, 156p. 70 illus. _bonline resource.
336			_atext _btxt _2rdacontent
337			_acomputer _bc _2rdamedia
338			_aonline resource _bcr _2rdacarrier
347			_atext file _bPDF _2rda
505	0		_aPerformance Measurement and Indicators -- Cost and Productivity Performances -- Non-cost Performances -- Performance Measurement Systems -- Design and Integration of the PMS -- Performance Management: From Decision Support to Performance Governance -- Luxottica, a New “Vision” for the Supply Chain -- The Monte dei Paschi di Siena “Controlling Data Farm”, the CPM of the Oldest Bank in the World -- Sorgenia, Giving Energy to Performance.
520			_aThis book describes – in a precise but practical way – the most recent developments in Performance Measurement and the relative Performance Measurement Systems (PMS), whose most famous one is the Balanced Scorecard model. It is unique because of the integration of PMS theory (types of performances, Key Performance Indicators, architecture and integration with ERP, Organization and Strategy) with the Business Intelligence (BI) technologies, which characterize the most advanced effective solutions. The rigorous academic approach of a well-known international expert – Professor Tonchia – is mixed with the managerial contribution of a worldwide consulting leader – Luca Quagini, CEO of SDG Group. There are very few, if any, books in the Performance Management field that describe in detail a real approach for designing and managing these systems, with the amount of detail and giving the useful, practical understanding of the underlying principles and specific processes and practices that are presented here.
650		0	_aEconomics.
650		0	_aIndustrial management.
650		0	_aManagement information systems.
650	1	4	_aEconomics/Management Science.
650	2	4	_aManagement/Business for Professionals.
650	2	4	_aBusiness Information Systems.
700	1		_aQuagini, Luca. _eauthor.
710	2		_aSpringerLink (Online service)
773	0		_tSpringer eBooks
776	0	8	_iPrinted edition: _z9783642132346
856	4	0	_uhttp://dx.doi.org/10.1007/978-3-642-13235-3
912			_aZDB-2-SBE
999			_c112214 _d112214