| 000 | 02731nam a22004455i 4500 | ||
|---|---|---|---|
| 001 | 978-3-8349-6492-2 | ||
| 003 | DE-He213 | ||
| 005 | 20140220083820.0 | ||
| 007 | cr nn 008mamaa | ||
| 008 | 110201s2011 gw | s |||| 0|eng d | ||
| 020 |
_a9783834964922 _9978-3-8349-6492-2 |
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| 024 | 7 |
_a10.1007/978-3-8349-6492-2 _2doi |
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| 050 | 4 | _aHF54.5-54.56 | |
| 072 | 7 |
_aKJQ _2bicssc |
|
| 072 | 7 |
_aUF _2bicssc |
|
| 072 | 7 |
_aBUS083000 _2bisacsh |
|
| 072 | 7 |
_aCOM039000 _2bisacsh |
|
| 082 | 0 | 4 |
_a650 _223 |
| 100 | 1 |
_aKeuper, Frank. _eeditor. |
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| 245 | 1 | 0 |
_aApplication Management _h[electronic resource] : _bChallenges – Service Creation – Strategies / _cedited by Frank Keuper, Christian Oecking, Andreas Degenhardt. |
| 264 | 1 |
_aWiesbaden : _bGabler, _c2011. |
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| 300 |
_aXIV, 338p. 87 illus. _bonline resource. |
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| 336 |
_atext _btxt _2rdacontent |
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| 337 |
_acomputer _bc _2rdamedia |
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| 338 |
_aonline resource _bcr _2rdacarrier |
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| 347 |
_atext file _bPDF _2rda |
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| 520 | _aA number of eminent authors take a look at aspects of application management from a range of practical and theoretical perspectives and present possible solutions for current challenges, demonstrating the close links between service creation and service management. Contents Cloud Computing Service Creation and Quality Management Resource and Competency Management Strategic Management Knowledge Management Target groups “Application Management“ chiefly targets practitioners, users and decision-makers in the IT management sector. To lecturers and students of information management, business studies and related disciplines it is also of interest. Editors Prof. Frank Keuper holds the chair in business administration, especially convergence management and strategic management at Steinbeis University, Berlin. He is also academic head and director of the Sales & Service Research Center (partner of Telekom Shop Vertriebsgesellschaft mbH) and the T-Vertrieb Business School (partner of Telekom Deutschland GmbH). Christian Oecking is Chairman of the Management Board at Siemens IT Solutions and Services GmbH. Andreas Degenhardt is Head of Global Application Management at Siemens IT Solutions and Services GmbH. | ||
| 650 | 0 | _aEconomics. | |
| 650 | 0 | _aManagement information systems. | |
| 650 | 1 | 4 | _aEconomics/Management Science. |
| 650 | 2 | 4 | _aBusiness Information Systems. |
| 700 | 1 |
_aOecking, Christian. _eeditor. |
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| 700 | 1 |
_aDegenhardt, Andreas. _eeditor. |
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| 710 | 2 | _aSpringerLink (Online service) | |
| 773 | 0 | _tSpringer eBooks | |
| 776 | 0 | 8 |
_iPrinted edition: _z9783834916679 |
| 856 | 4 | 0 | _uhttp://dx.doi.org/10.1007/978-3-8349-6492-2 |
| 912 | _aZDB-2-SBE | ||
| 999 |
_c108765 _d108765 |
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