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1.
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How to sell a service : guidelines for effective selling in a service business / Malcolm H.B. McDonald with John Leppard.
by McDonald, Malcolm | Leppard, John. Material type:  Book; Format:
print
; Literary form:
Not fiction
Publisher: London : Heinemann, 1986Availability: Items available for loan: [Call number: Z49.M396 1986] (1).
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2.
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Managerial accounting for the hospitality service industries / Clifford T. Fay, Jr., Richard C. Rhoads, Robert L. Rosenblatt.
by Fay, Clifford T | Rhoads, Richard C [joint author.] | Rosenblatt, Robert L [joint author.]. Edition: 2d ed.Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Dubuque, Iowa : W. C. Brown Co., c1976Availability: Items available for loan: [Call number: HF5686 .S43 .F36 1976] (1).
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3.
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Principles of services marketing / Adrian Palmer.
by Palmer, Adrian. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: London ; New York : McGraw-Hill, c2005Availability: Items available for loan: [Call number: HF5415.13 .P35 2005] (1).
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4.
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Plant and service tours in operations management / Roger W. Schmenner.
by Schmenner, Roger W, 1947-. Edition: 5th ed.Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Upper Saddle River, N.J. : Prentice Hall, c1998Availability: Items available for loan: [Call number: T49.5] (4).
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5.
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Plant and service tours in operations management / Roger W. Schmenner.
by Schmenner, Roger W, 1947-. Edition: 5th ed.Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Upper Saddle River, N.J. : Prentice Hall, 1989Availability: Items available for loan: [Call number: T49.5.S3 1989] (4).
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6.
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Managing services marketing : text and readings / John E.G. Bateson, K. Douglas Hoffman.
by Bateson, John E. G | Hoffman, K. Douglas. Edition: 4th ed.Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Fort Worth : Dryden Press, c1999Availability: Items available for loan: [Call number: HD9980.5 .B38 1999] (1).
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7.
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Principles of service marketing and management / Christopher Lovelock, Lauren Wright.
by Lovelock, Christopher H | Wright, Lauren. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Upper Saddle River, N.J. : Prentice Hall, 1999Availability: Items available for loan: [Call number: HD9981.5.L68 1999] (1).
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8.
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Services marketing and management / Audrey Gilmore.
by Gilmore, Audrey. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: London ; Thousand Oaks, Calif. : Sage Publications, 2003Online access: Publisher description | Table of contents only Availability: Items available for loan: [Call number: HD9980.5 .G55 2003] (1).
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9.
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Ethical dilemmas in the creative, cultural and service industries / Johan Bouwer.
by Bouwer, J. (Johan), 1955- [author.]. Material type: Book; Format:
available online
 ; Literary form:
Not fiction
Publisher: Abingdon, Oxon ; New York, NY : Routledge, 2019Online access: Taylor & Francis | OCLC metadata license agreement Availability: No items available
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10.
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Data driven approaches for healthcare : machine learning for identifying high utilizers / Chengliang Yang, Chris Delcher, Elizabeth Shenkman, Sanjay Ranka.
by Yang, Chengliang [author.] | Delcher, Chris [author.] | Shenkman, Elizabeth [author.] | Ranka, Sanjay [author.]. Material type: Book; Format:
available online
; Literary form:
Not fiction
Publisher: Boca Raton : CRC Press, Taylor & Francis Group, 2020Online access: Taylor & Francis | OCLC metadata license agreement Availability: No items available
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11.
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Lean Six Sigma for the office : integrating customer experience for enhanced productivity / James W. Martin.
by Martin, James W. (James William), 1952- [author.]. Edition: Second edition.Material type: Book; Format:
available online
; Literary form:
Not fiction
Publisher: New York : Productivity Press, 2021Online access: Taylor & Francis | OCLC metadata license agreement Availability: No items available
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12.
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The definitive guide to emergency department operational improvement : employing Lean principles with current ED best practices to create the "no wait" department / Jody Crane, Chuck Noon.
by Crane, Jody [author.] | Noon, Chuck (Chuck E.) [author.]. Edition: Second edition.Material type: Book; Format:
available online
; Literary form:
Not fiction
Publisher: New York : Productivity Press, 2019Online access: Taylor & Francis | OCLC metadata license agreement Availability: No items available
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13.
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Diversity and Entrepreneurship.
by Ratten, Vanessa | Dana, Leo Paul. Edition: First edition.Material type: Book; Format:
available online
; Literary form:
Not fiction
; Audience:
Adult;
Publisher: [Place of publication not identified] : Routledge, 2019Online access: Taylor & Francis | OCLC metadata license agreement Availability: No items available
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14.
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Statistics and machine learning methods for EHR data : from data extraction to data analytics / edited by Hulin Wu, Jose-Miguel Yamal, Ashraf Yaseen, Vahed Maroufy.
by Wu, Hulin [editor.] | Yamal, Jose-Miguel [editor.] | Yaseen, Ashraf [editor.] | Maroufy, Vahed [editor.]. Edition: First edition.Material type: Book; Format:
available online
; Literary form:
Not fiction
Publisher: Boca Raton : CRC Press, 2020Online access: Taylor & Francis | OCLC metadata license agreement Availability: No items available
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15.
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Production Economics : Evaluating Costs of Operations in Manufacturing and Service Industries / by Anoop Desai and Aashi Mital.
by Desai, Anoop [author.] | Mital, Aashi [author.] | Taylor and Francis. Edition: 1st edition.Material type: Book; Format:
available online
; Literary form:
Not fiction
Publisher: Boca Raton, FL : CRC Press, an imprint of Taylor and Francis, 2018Online access: Click here to view. Availability: No items available
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16.
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Not what the doctor ordered : liberating caregivers and empowering consumers for successful health reform / Jeffrey C. Bauer.
by Bauer, Jeffrey C [author.]. Edition: Third edition.Material type: Book; Format:
available online
; Literary form:
Not fiction
Publisher: New York, NY : CRC Press, a Productivity Press book, 2020Online access: Taylor & Francis | OCLC metadata license agreement Availability: No items available
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17.
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International trade in services : effective practice and policy / Sarita D. Jackson.
by Jackson, Sarita D [author.]. Edition: 1st.Material type: Book; Format:
available online
; Literary form:
Not fiction
Publisher: New York : Productivity Press, 2021Online access: Taylor & Francis | OCLC metadata license agreement Availability: No items available
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18.
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Project management for healthcare [electronic resource] / David Shirley.
by Shirley, David L, 1948-. Material type: Book; Format:
available online
; Literary form:
Not fiction
Publisher: Boca Raton : CRC Press, 2020Online access: Taylor & Francis | OCLC metadata license agreement Availability: No items available
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19.
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Globalisation and services-driven economic growth : perspectives from the global North and South / edited by Niels Beerepoot, Bart Lambregts and Jana Kleibert.
by Beerepoot, Niels | Kleibert, Jana | Lambregts, B. W. Material type: Book; Literary form:
Not fiction
Publisher: Abingdon, Oxon ; New York, NY : Routledge, 2017Online access: Click here to view. Availability: No items available
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20.
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Employees and employers in service organizations : emerging challenges and opportunities / editor, Arvind K. Birdie, PhD.
by Birdie, Arvind K [editor.]. Material type: Book; Literary form:
Not fiction
Publisher: Toronto ; New Jersey : Apple Academic Press, [2017]Online access: Click here to view. Availability: No items available
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