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1.
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We are smarter than me : how to unleash the power of crowds in your business / Barry Libert &, Jon Spector ; and thousands of contributors.
by Libert, Barry | Spector, Jon, 1956-. Material type:  Book; Format:
print
; Literary form:
Not fiction
Publisher: Upper Saddle River, N.J. : Wharton School Pub., c2008Online access: Table of contents only Availability: Items available for loan: [Call number: HD69 L53 2008] (1).
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2.
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The future of competition : co-creating unique value with customers / C.K. Prahalad, Venkat Ramaswamy.
by Prahalad, C. K | Ramaswamy, Venkatram. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Boston, Mass. : Harvard Business School Pub., c2004Online access: Table of contents Availability: Items available for loan: [Call number: HD41 .P73 2004] (1).
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3.
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Customer relationship management / Gene Stone.
by Stone, Gene, 1966-. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Atlanta, Ga. : LOMA, c2002Availability: Items available for loan: [Call number: HF5415.5.S76 2002] (1).
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4.
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The challenger sale : taking control of the customer conversation / Matthew Dixon and Brent Adamson.
by Dixon, Matthew, 1972- | Adamson, Brent. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: New York : Portfolio/Penguin, 2011Availability: Items available for loan: [Call number: HF5438.4 .D59 2011] (1).
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5.
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What to say to a porcupine : 20 humorous tales that get to the heart of great customer service / Richard S. Gallagher.
by Gallagher, Richard S. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: New York : American Management Association, c2008Online access: Table of contents only Availability: Items available for loan: [Call number: HF5415.5 .G35 2008] (1).
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6.
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Customer relationship management : a global perspective / by Gerhard Raab ... [et al.].
by Raab, Gerhard. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Aldershot, Hampshire, England ; Burlington, VT : Gower, c2008Online access: Table of contents only Availability: Items available for loan: [Call number: HF5415.5 .C87 2017] (2).
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7.
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HR from the heart : inspiring stories and strategies for building the people side of great business / Libby Sartain with Martha I. Finney.
by Sartain, Libby, 1954- | Finney, Martha I. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: New York : AMACOM, c2003Availability: Items available for loan: [Call number: HF5549.S27 2003] (1).
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8.
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Re-platforming the airline business : to meet travelers' total mobility needs / Nawal K. Taneja.
by Taneja, Nawal K [author.]. Material type: Book; Format:
available online
 ; Literary form:
Not fiction
Publisher: New York : Routledge, 2019Online access: Taylor & Francis | OCLC metadata license agreement Availability: No items available
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9.
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Digital economy for customer benefit and business fairness : proceedings of the International Conference on Sustainable Collaboration in Business, Information and Innovation (SCBTII 2019), Bandung, Indonesia, October 9-10, 2019 / edited by Grisna Anggadwita & Erni Martini, Telkom University, Bandung, Indonesia.
by International Conference on Sustainable Collaboration in Business, Information and Innovation (2019 : Bandung, Indonesia) | Anggadwita, Grisna [editor.] | Martini, Erni [editor.]. Material type: Book; Format:
available online
; Literary form:
Not fiction
; Audience:
Adult;
Publisher: London : Routledge, Taylor & Francis Group, 2020Online access: Taylor & Francis | OCLC metadata license agreement Availability: No items available
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10.
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Agile sales : delivering customer journeys of value and delight / authored by Brad Jeavons ; edited by Emily Jeavons.
by Jeavons, Brad [author.] | Jeavons, Emily [editor.]. Material type: Book; Format:
available online
; Literary form:
Not fiction
Publisher: New York, NY : Routledge, 2020Online access: Taylor & Francis | OCLC metadata license agreement Availability: No items available
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11.
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Excellence in managing worldwide customer relationships / Thomas A. Cook.
by Cook, Thomas A, 1953 [author.]. Material type: Book; Literary form:
Not fiction
Publisher: Boca Raton : Taylor & Francis Group, [2017]Copyright date: ©2017Online access: Click here to view. Availability: No items available
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12.
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Delivering fantastic customer experience : how to turn customer satisfaction into customer relationships / Daniel Lafrenière.
by Lafrenière, Daniel [author.]. Edition: 1st.Material type: Book; Format:
available online
; Literary form:
Not fiction
Publisher: New York : Productivity Press, 2019Online access: Taylor & Francis | OCLC metadata license agreement Availability: No items available
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13.
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ISO 9001 and Lean : friends, not foes, for providing efficiency and customer value / Douglas Meyer.
by Meyer, Douglas [author.]. Edition: First edition.Material type: Book; Format:
available online
; Literary form:
Not fiction
; Audience:
Specialized;
Publisher: New York, NY : Productivity Press, 2019Online access: Taylor & Francis | OCLC metadata license agreement Availability: No items available
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14.
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Ready, Launch, Brand [electronic resource] : The Lean Marketing Guide for Startups.
by Zeewy, Orly. Material type: Book; Format:
available online
; Literary form:
Not fiction
Publisher: Milton : Productivity Press, 2021Online access: Taylor & Francis | OCLC metadata license agreement Availability: No items available
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15.
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Co-creation, innovation and new service development : the case of the videogames industry / Jedrzej Czarnota.
by Czarnota, Jedrzej [author.]. Edition: First edition.Material type: Book; Literary form:
Not fiction
Publisher: London : Taylor and Francis, 2018Online access: Click here to view. Availability: No items available
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16.
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Winning With Data : CRM and Analytics for the Business of Sports / by Fiona Green.
by Green, Fiona [author.] | Taylor and Francis. Edition: 1st edition.Material type: Book; Format:
available online
; Literary form:
Not fiction
Publisher: Boca Raton, FL : Routledge, an imprint of Taylor and Francis, [2018]Copyright date: ©2019Online access: Click here to view. Availability: No items available
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17.
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Successful business models : surefire ways to build a profitable business / Don Debelak.
by Debelak, Don. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Irvine, CA : Entrepreneur Press, 2003Online access: Publisher description | Contributor biographical information Availability: Items available for loan: [Call number: HD30.28.D43 2003] (1).
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