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1. Customer relationship management / Gene Stone.

by Stone, Gene, 1966-.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Atlanta, Ga. : LOMA, c2002Availability: Items available for loan: [Call number: HF5415.5.S76 2002] (1).
2. Customer relationship management : a global perspective / by Gerhard Raab ... [et al.].

by Raab, Gerhard.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Aldershot, Hampshire, England ; Burlington, VT : Gower, c2008Online access: Table of contents only Availability: Items available for loan: [Call number: HF5415.5 .C87 2017] (2).

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