Library Services | Technical University of Kenya catalog › Results of search for 'an:23552'

Your search returned 6 results.

	1.	Managing customer service / Jenny Hayes and Frances Dredge. by Hayes, Jenny \| Dredge, Frances. Material type: Book; Format: print ; Literary form: Not fiction Publisher: Aldershot, Hampshire, England : Gower, c1998Online access: Table of contents Availability: Items available for loan: [Call number: HF5415 .5 .H387 1998] (1). Place hold Add to cart (remove)
	2.	Customer service : a practical approach / Elaine K. Harris. by Harris, Elaine K. Edition: 4th ed.Material type: Book; Format: print ; Literary form: Not fiction Publisher: Upper Saddle River, N.J. : Pearson Prentice Hall, c2007Online access: Table of contents only Availability: Items available for loan: [Call number: HF5415.5.h2897 2006] (1). Place hold Add to cart (remove)
	3.	We are smarter than me : how to unleash the power of crowds in your business / Barry Libert &, Jon Spector ; and thousands of contributors. by Libert, Barry \| Spector, Jon, 1956-. Material type: Book; Format: print ; Literary form: Not fiction Publisher: Upper Saddle River, N.J. : Wharton School Pub., c2008Online access: Table of contents only Availability: Items available for loan: [Call number: HD69 L53 2008] (1). Place hold Add to cart (remove)
	4.	The new gold standard : 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company / Joseph A. Michelli. by Michelli, Joseph A, 1960-. Material type: Book; Format: print ; Literary form: Not fiction Publisher: New York : McGraw-Hill, c2008Online access: Table of contents only Availability: Items available for loan: [Call number: HD57.7 .M52 2008] (1). Place hold Add to cart (remove)
	5.	The future of competition : co-creating unique value with customers / C.K. Prahalad, Venkat Ramaswamy. by Prahalad, C. K \| Ramaswamy, Venkatram. Material type: Book; Format: print ; Literary form: Not fiction Publisher: Boston, Mass. : Harvard Business School Pub., c2004Online access: Table of contents Availability: Items available for loan: [Call number: HD41 .P73 2004] (1). Place hold Add to cart (remove)
	6.	Customer service : building successful skills for the twenty-first century / Robert W. Lucas. by Lucas, Robert W. Edition: 3rd ed.Material type: Book; Format: print ; Literary form: Not fiction Publisher: Boston : McGraw-Hill, c2005Online access: Publisher description \| Contributor biographical information \| Table of contents Availability: Items available for loan: [Call number: HF5415.5 .L83 2005] (1). Place hold Add to cart (remove)

2017 | The Technical University of Kenya Library | +254(020) 2219929, 3341639, 3343672 | library@tukenya.ac.ke | Haile Selassie Avenue