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Technical Support Essentials [electronic resource] : Advice You Can Use to Succeed in Technical Support / by Andres R. Sanchez ; edited by Jeffrey Pepper, Clay Andres, Steve Anglin, Mark Beckner, Ewan Buckingham, Gary Cornell, Jonathan Gennick, Jonathan Hassell, Michelle Lowman, Matthew Moodie, Duncan Parkes, Jeffrey Pepper, Frank Pohlmann, Douglas Pundick, Ben Renow-Clarke, Dominic Shakeshaft, Matt Wade, Tom Welsh, Jim Markham, Katie Stence.

By: Sanchez, Andres R.
Contributor(s): Pepper, Jeffrey | Andres, Clay | Anglin, Steve | Beckner, Mark | Buckingham, Ewan | Cornell, Gary | Gennick, Jonathan | Hassell, Jonathan | Lowman, Michelle | Moodie, Matthew | Parkes, Duncan | Pepper, Jeffrey | Pohlmann, Frank | Pundick, Douglas | Renow-Clarke, Ben | Shakeshaft, Dominic | Wade, Matt | Welsh, Tom | Markham, Jim | Stence, Katie | SpringerLink (Online service).
Material type: materialTypeLabelBookPublisher: Berkeley, CA : Apress, 2010Description: digital.ISBN: 9781430225485.Subject(s): Computer science | Computer Science | Programming TechniquesDDC classification: 005.11 Online resources: Click here to access online In: Springer eBooks
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