A holistic approach to lessons learned : how organizations can benefit from their own knowledge / Moria Levy.
By: Levy, Moria [author.].
Material type:
BookPublisher: Boca Raton, FL : CRC Press, [2018]Description: 1 online resource.ISBN: 9781351235549; 9781351235518.Subject(s): Knowledge managementDDC classification: 658.4038 Online resources: Click here to view. The need -- A world full of challenges -- Creating the knowledge -- Learning the lesson for the first time -- Deepening: debriefing techniques and guidelines -- Learning from quality-based processes -- Experience -- Managing the created knowledge -- Actions -- Knowledge and a knowledgebase to handle it -- Embedding the lessons in the organizational environment -- Returning to the previous day -- Requesting the knowledge before action -- Implementing the life-cycle model of lessons and good practices management -- Jumping into the water -- The cultural change -- Roles in the organization -- Summary.
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