The shape of change : a guide to planning, implementing and embedding organisational change / Nicola Busby.
By: Busby, Nicola [author.].
Material type:
BookPublisher: Abingdon, Oxon ; New York, NY : Routledge, 2017Description: 1 online resource.ISBN: 9781315455440 (e-book: PDF); 9781315455426.Subject(s): Organizational changeDDC classification: 658.406 Online resources: Click here to view.
Contents:
Introduction: the business of change -- Shaping the need for change -- Understanding organisational culture -- Understanding the impact of change -- Understanding stakeholder engagement -- Understanding resistance -- Shaping your change plan -- Engaging individuals and building support -- Communications -- Learning and training -- Supporting your users through implementation -- Shaping sustainable change.
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Introduction: the business of change -- Shaping the need for change -- Understanding organisational culture -- Understanding the impact of change -- Understanding stakeholder engagement -- Understanding resistance -- Shaping your change plan -- Engaging individuals and building support -- Communications -- Learning and training -- Supporting your users through implementation -- Shaping sustainable change.
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