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Communication skills in pharmacy practice : a practical guide for students and practitioners / [edited by] Robert S. Beardsley, Carole L. Kimberlin, William N. Tindall.

Contributor(s): Beardsley, Robert S | Kimberlin, Carole L | Tindall, William N.
Material type: materialTypeLabelBookPublisher: Philadelphia : Wolters Kluwer/Lippincott Williams & Wilkins, c2007Edition: 5th ed.Description: xxii, 242 p. : ill. ; 22 cm.ISBN: 0781765986 (pbk.); 9780781765985 (pbk.).Subject(s): Communication in pharmacy | Pharmacist and patient | Communication | Pharmacists | Professional-Patient RelationsDDC classification: 615/.1 Online resources: Table of contents only | Publisher description
Contents:
Patient-centered communication in pharmacy practice -- Principles and elements of interpersonal communication -- Nonverbal communication -- Barriers to communication -- Listening and empathic responding -- Assertiveness -- Interviewing and assessment -- Helping patients manage therapeutic regimens -- Medication safety and communication skills -- Strategies to meet specific needs -- Communicating with children about medicines -- Communication skills and interprofessional collaboration -- Electronic communication in health care -- Ethical behavior when communicating with patients.
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Item type Current location Call number Status Notes Date due Item holds
General Circulation Books General Circulation Books RS56 .C65 2007 (Browse shelf) Available S.O
Total holds: 0

Includes bibliographical references and index.

Patient-centered communication in pharmacy practice -- Principles and elements of interpersonal communication -- Nonverbal communication -- Barriers to communication -- Listening and empathic responding -- Assertiveness -- Interviewing and assessment -- Helping patients manage therapeutic regimens -- Medication safety and communication skills -- Strategies to meet specific needs -- Communicating with children about medicines -- Communication skills and interprofessional collaboration -- Electronic communication in health care -- Ethical behavior when communicating with patients.

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