Customer relationship management : a global perspective / by Gerhard Raab ... [et al.].
Contributor(s): Raab, Gerhard
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Material type: 
BookPublisher: Aldershot, Hampshire, England ; Burlington, VT : Gower, c2008Description: ix, 204 p. : ill. ; 24 cm.ISBN: 9780754671565 (alk. paper).Subject(s): Customer relations -- ManagementDDC classification: Online resources: Table of contents only
| Item type | Current location | Call number | Status | Notes | Date due | Item holds |
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General Circulation Books
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Staff Office | HF5415.5 .C87 2017 (Browse shelf) | Available | BKO-SCHOOL OF GRADUATE AND ADVANCED STUDIES | ||
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General Circulation Books
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Staff Office | HF5415.5 .C87 2017 (Browse shelf) | Available | BKO- SCHOOL OF BUSINESS AND MANAGEMENT STUDIES (SBMS) |
Total holds: 0
Browsing Technical University of Kenya Library Shelves , Shelving location: Staff Office Close shelf browser
| HF5415.12 I58 2010 Introductory marketing : | HF5415.2 .Z54 2003 Exploring marketing research / | HF5415.5 .C87 2017 Customer relationship management : | HF5415.5 .C87 2017 Customer relationship management : | HF5415.7 .S86 2001 Strategic logistics management / | HF5438.5 .P48 2011 Conversations that win the complex sale : | HF5548.2 .C66 2013 COMP SCI 1BA3: Introduction to computing and computer use for Business |
Includes bibliographical references and index.
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