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Business process change : a guide for business managers and BPM and six sigma professionals / Paul Harmon ; foreword by Tom Davenport.

By: Harmon, Paul, 1942-.
Material type: materialTypeLabelBookPublisher: Amsterdam ; Boston : Elsevier/Morgan Kaufmann Publishers, c2007Edition: 2nd ed.Description: xli, 549 p. : ill., map ; 24 cm.ISBN: 9780123741523 (pbk. : alk. paper); 0123741521 (pbk. : alk. paper).Subject(s): Electronic commerce | Organizational change | System designDDC classification: 658.4/06 Online resources: Table of contents only | Publisher description
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Item type Current location Call number Status Notes Date due Item holds
General Circulation Books General Circulation Books HF5548.32 .H36 2007 (Browse shelf) Available S.O
Total holds: 0

Includes bibliographical references and index.

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