Encouraging the heart : workbook James M. Kouzes, Barry Z. Posner.
By: Kouzes, James M
.
Contributor(s): Posner, Barry Z.
Material type: 
BookSeries: The Jossey-Bass business & management series. Publisher: USA Jossey Bass c2006Description: iii, 111 p. ; 21 cm.ISBN: 078798307-1.Subject(s): Leadership | Executive ability | Interpersonal relations | Incentives in industry | Performance awards | Employee motivationOnline resources: Contributor biographical information | Publisher description | Item type | Current location | Collection | Call number | Status | Notes | Date due | Item holds |
|---|---|---|---|---|---|---|---|
General Circulation Books
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Non-fiction | HD57.7.K68 2006 (Browse shelf) | Available | MA |
Includes bibliographical references (p. 177-186) and index.
The heart of leadership -- The seven essentials of encouraging -- The encouragement index -- The first essential : set clear standards -- The second essential : expect the best -- The third essential : pay attention -- The fourth essential : personalize recognition -- The fifth essential : tell the story -- The sixth essential : celebrate together -- The seventh essential : set the example -- Finding your voice.
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