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EDITORS : KANDAMPULLY JAY, MOK CONNIE,BEVERLEY SPARKS 2001 (Personal Name)

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Preferred form: EDITORS : KANDAMPULLY JAY, MOK CONNIE,BEVERLEY SPARKS 2001

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Work cat.: (KEPU): EDITORS : KANDAMPULLY JAY, MOK CONNIE,BEVERLEY SPARKS 2001, SERVICE QUALITY MANAGEMENT , 2001

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