Handbook on Business Process Management 2 (Record no. 111382)

000 -LEADER
fixed length control field 04500nam a22004815i 4500
001 - CONTROL NUMBER
control field 978-3-642-01982-1
003 - CONTROL NUMBER IDENTIFIER
control field DE-He213
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20140220084523.0
007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION
fixed length control field cr nn 008mamaa
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 100922s2010 gw | s |||| 0|eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9783642019821
-- 978-3-642-01982-1
024 7# - OTHER STANDARD IDENTIFIER
Standard number or code 10.1007/978-3-642-01982-1
Source of number or code doi
050 #4 - LIBRARY OF CONGRESS CALL NUMBER
Classification number HF54.5-54.56
072 #7 - SUBJECT CATEGORY CODE
Subject category code KJQ
Source bicssc
072 #7 - SUBJECT CATEGORY CODE
Subject category code UF
Source bicssc
072 #7 - SUBJECT CATEGORY CODE
Subject category code BUS083000
Source bisacsh
072 #7 - SUBJECT CATEGORY CODE
Subject category code COM039000
Source bisacsh
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 650
Edition number 23
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name vom Brocke, Jan.
Relator term editor.
245 10 - TITLE STATEMENT
Title Handbook on Business Process Management 2
Medium [electronic resource] :
Remainder of title Strategic Alignment, Governance, People and Culture /
Statement of responsibility, etc edited by Jan vom Brocke, Michael Rosemann.
264 #1 -
-- Berlin, Heidelberg :
-- Springer Berlin Heidelberg :
-- Imprint: Springer,
-- 2010.
300 ## - PHYSICAL DESCRIPTION
Extent XX, 616 p.
Other physical details online resource.
336 ## -
-- text
-- txt
-- rdacontent
337 ## -
-- computer
-- c
-- rdamedia
338 ## -
-- online resource
-- cr
-- rdacarrier
347 ## -
-- text file
-- PDF
-- rda
490 1# - SERIES STATEMENT
Series statement International Handbooks on Information Systems
505 0# - FORMATTED CONTENTS NOTE
Formatted contents note Strategic Alignment -- Delivering Business Strategy Through Process Management -- Management of Process Excellence -- Process Capital as Strategic Success Factor: The Lufthansa Example -- Process Classification Frameworks -- Taxonomy of Business Process Management Approaches -- Process Performance Management -- Business Process Analytics -- Managing Regulatory Compliance in Business Processes -- Prioritizing Process Improvement: An Example from the Australian Financial Services Sector -- Governance -- Business Process Governance -- Business Process Management Governance -- The Process of Business Process Management -- The Service Portfolio of a BPM Center of Excellence -- BPM Center of Excellence: The Case of a Brazilian Company -- Business Process Standardization -- BPO through the BPM Lens: A Case Study -- Toward a Global Process Management System: The ThyssenKrupp Presta Case -- Business Process Maturity in Public Administrations -- People and Culture -- Expertise in Business Process Management -- Business Process Management Curriculum -- Dealing with Human-Driven Processes -- Knowledge Engineering in Business Process Management -- Cultural Change in Process Management -- Managing Creativity-intensive Processes: Learning from Film and Visual Effects Production -- Global Processes and Data: The Culture Journey at Hilti Corporation -- An Organizational Approach to BPM: The Experience of an Australian Transport Provider.
520 ## - SUMMARY, ETC.
Summary, etc Business Process Management (BPM) has become one of the most widely used approaches for the design of modern organizational and information systems. The conscious treatment of business processes as significant corporate assets has facilitated substantial improvements in organizational performance but is also used to ensure the conformance of corporate activities. This Handbook presents in two volumes the contemporary body of knowledge as articulated by the world's leading BPM thought leaders. This second volume focuses on the managerial and organizational challenges of Business Process Management such as strategic and cultural alignment, governance and the education of BPM stakeholders. As such, this book provides concepts and methodologies for the integration of BPM. Each chapter has been contributed by leading international experts. Selected case studies complement their views and lead to a summary of BPM expertise that is unique in its coverage of the most critical success factors of BPM. "The practice of Business Process Management has progressed significantly since Michael Hammer and I wrote the Reengineering book. This Handbook presents the most complete description of the competencies required for BPM and exhaustively describes what we have learned about process management in the last 20 years." Jim Champy
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Economics.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Management information systems.
650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Economics/Management Science.
650 24 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Business Information Systems.
650 24 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Information Systems Applications (incl. Internet).
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Rosemann, Michael.
Relator term editor.
710 2# - ADDED ENTRY--CORPORATE NAME
Corporate name or jurisdiction name as entry element SpringerLink (Online service)
773 0# - HOST ITEM ENTRY
Title Springer eBooks
776 08 - ADDITIONAL PHYSICAL FORM ENTRY
Display text Printed edition:
International Standard Book Number 9783642019814
830 #0 - SERIES ADDED ENTRY--UNIFORM TITLE
Uniform title International Handbooks on Information Systems
856 40 - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier http://dx.doi.org/10.1007/978-3-642-01982-1
912 ## -
-- ZDB-2-SBE

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