Industrial Research Performance Management (Record no. 103951)

000 -LEADER
fixed length control field 03878nam a22004935i 4500
001 - CONTROL NUMBER
control field 978-3-7908-2762-0
003 - CONTROL NUMBER IDENTIFIER
control field DE-He213
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20140220083332.0
007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION
fixed length control field cr nn 008mamaa
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 111117s2012 gw | s |||| 0|eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9783790827620
-- 978-3-7908-2762-0
024 7# - OTHER STANDARD IDENTIFIER
Standard number or code 10.1007/978-3-7908-2762-0
Source of number or code doi
050 #4 - LIBRARY OF CONGRESS CALL NUMBER
Classification number HD28-70
072 #7 - SUBJECT CATEGORY CODE
Subject category code KJMV6
Source bicssc
072 #7 - SUBJECT CATEGORY CODE
Subject category code PDG
Source bicssc
072 #7 - SUBJECT CATEGORY CODE
Subject category code BUS087000
Source bisacsh
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.514
Edition number 23
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Samsonowa, Tatjana.
Relator term author.
245 10 - TITLE STATEMENT
Title Industrial Research Performance Management
Medium [electronic resource] :
Remainder of title Key Performance Indicators in the ICT Industry /
Statement of responsibility, etc by Tatjana Samsonowa.
264 #1 -
-- Heidelberg :
-- Physica-Verlag HD :
-- Imprint: Physica,
-- 2012.
300 ## - PHYSICAL DESCRIPTION
Extent XII, 464 p.
Other physical details online resource.
336 ## -
-- text
-- txt
-- rdacontent
337 ## -
-- computer
-- c
-- rdamedia
338 ## -
-- online resource
-- cr
-- rdacarrier
347 ## -
-- text file
-- PDF
-- rda
490 1# - SERIES STATEMENT
Series statement Contributions to Management Science,
International Standard Serial Number 1431-1941
505 0# - FORMATTED CONTENTS NOTE
Formatted contents note Performance Management -- State-of-the-art in Performance Management -- Performance Management - Analysis Approach -- Survey Findings -- Towards a Systematic Performance Management Approach for Industrial Research in the ICT Industry.
520 ## - SUMMARY, ETC.
Summary, etc Managers are increasingly concerned with the typical methods available for organizational performance measurement and control. Research into performance measurement, within the field of innovation management, has been variously approached through frameworks for performance measurement in general (for example, the Balanced Scorecard by Norton and Kaplan), R&D performance management, and surveys on in-use Key Performance Indicators (KPIs). It is striking, however, that almost no research has focused explicitly on the performance measurement of research activities, or indeed tried to develop a systematic approach to setting KPIs for specific research goals. This work, in co-operation with ABB Research, Deutsche Telekom AG Laboratories, EMC2 Advanced Technology Solutions, IBM Research, Intel Research, Microsoft Research, Philips Research, and SAP Research, develops a systematic approach to performance measurement for industrial research organizations in innovation-driven companies. The following questions are addressed: (1) Which research goals do research departments have? (2) Which KPIs do they use to monitor the achievement of these goals? (3) Is there a systematic best-practice approach to selecting KPIs for performance goals? The outcome is a complete set of eleven performance clusters, such as the transfer of research results to the development or other organizational departments, and each cluster has its own set of KPIs. The eleven clusters are: Technology Transfer, Future Business Opportunities, Technical Achievements, Intellectual Property, Operational Excellence, Talent Pool, Image, Publications, Presence in Scientific Community, Collaboration with Academia, Collaboration with Partners and Customers. This work led to the creation of the Institute for Industrial Research Performance Management that provides ongoing research and insights for managers of industrial research organizations. y>
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Economics.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Industrial management.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Business planning.
650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Economics/Management Science.
650 24 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Innovation/Technology Management.
650 24 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Organization/Planning.
650 24 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Business/Management Science, general.
650 24 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Management/Business for Professionals.
710 2# - ADDED ENTRY--CORPORATE NAME
Corporate name or jurisdiction name as entry element SpringerLink (Online service)
773 0# - HOST ITEM ENTRY
Title Springer eBooks
776 08 - ADDITIONAL PHYSICAL FORM ENTRY
Display text Printed edition:
International Standard Book Number 9783790827613
830 #0 - SERIES ADDED ENTRY--UNIFORM TITLE
Uniform title Contributions to Management Science,
-- 1431-1941
856 40 - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier http://dx.doi.org/10.1007/978-3-7908-2762-0
912 ## -
-- ZDB-2-SBE

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