Oakland, John S.

Total quality management / John S. Oakland. - Oxford : New York, NY : Heinemann Professional Pub. ; Nichols Pub., 1989. - xi, 316 p. : ill. ; 25 cm.

Includes bibliographical references (p. [306]-307) and index.

0434914797 (U.K.) 0893973483 (U.S.) : $32.50

89032160


Quality control.
Production management--Quality control.
Quality assurance.
Total quality management.

TS156 / .O24 1989

658.5

2017 | The Technical University of Kenya Library | +254(020) 2219929, 3341639, 3343672 | library@tukenya.ac.ke | Haile Selassie Avenue