Brophy, Peter, 1950-

Quality management for information and library managers / Peter Brophy and Kate Coulling. - Aldershot, Hampshire, England ; Brookfield, Vt. : Aslib Gower, c1996. - ix, 196 p. : ill. ; 24 cm.

Includes bibliographical references (p. 183-194) and index.

0566077256 (cloth)

95023338


Library administration--Great Britain.
Information services--Management.--Great Britain
Total quality management--Great Britain.

Z678.8 / .G7.B76 1996

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