"pepper, michael r. "
customer service: / michael.r. pepper - 2 ed. - usa : macmillan 1993. - ", 64p.; 23 cm." - food service skills series .
0-02-667508-0
642. 6 cus
customer service: / michael.r. pepper - 2 ed. - usa : macmillan 1993. - ", 64p.; 23 cm." - food service skills series .
0-02-667508-0
642. 6 cus