Dana, Daniel.
Conflict resolution : mediation tools for everyday worklife / Daniel Dana. - New York : McGraw-Hill, c2001. - xii, 169 p. ; ill.: 23 cm. $16.95 - A briefcase book .
Includes index.
0071364315 (acidfree paper)
Conflict management.
Mediation.
Interpersonal conflict.
HD42 / .D358 2001
Conflict resolution : mediation tools for everyday worklife / Daniel Dana. - New York : McGraw-Hill, c2001. - xii, 169 p. ; ill.: 23 cm. $16.95 - A briefcase book .
Includes index.
0071364315 (acidfree paper)
Conflict management.
Mediation.
Interpersonal conflict.
HD42 / .D358 2001