Troester, Rod.

Civility in business and professional communication / Rod Troester, Cathy Sargent Mester. - New York : Peter Lang, c2007. - xii, 265 p. : ill. ; 23 cm.

Includes bibliographical references and index.

9780820486529 (pb : alk. paper) 9780820486536 (cb : alk. paper)

2006100659


Business communication.
Organizational behavior.
Communication in management.

HF5718 / .T758 2007

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