George, Stephen, 1948-
Process improvement and quality management in the retail industry / Stephen George, Chris Thomas, Arnold Weimerskirch. - Hoboken, N.J. : Wiley, c2006. - xiii, 242 p. : ill. ; 23 cm.
Includes bibliographical references and index.
0471723231 (pbk.)
2005020230
Total quality management.
Retail trade--Management.
HD62.15 / .G462 2006
Process improvement and quality management in the retail industry / Stephen George, Chris Thomas, Arnold Weimerskirch. - Hoboken, N.J. : Wiley, c2006. - xiii, 242 p. : ill. ; 23 cm.
Includes bibliographical references and index.
0471723231 (pbk.)
2005020230
Total quality management.
Retail trade--Management.
HD62.15 / .G462 2006