Stone, Gene, 1966-
Customer relationship management / Gene Stone. - Atlanta, Ga. : LOMA, c2002. - xx, 344 p. : ill. (some col.) ; 26 cm.
Includes bibliographical references and index.
1579741576 (pbk.)
2001038962
Customer relations--Management.
HF5415.5 / .S76 2002
Customer relationship management / Gene Stone. - Atlanta, Ga. : LOMA, c2002. - xx, 344 p. : ill. (some col.) ; 26 cm.
Includes bibliographical references and index.
1579741576 (pbk.)
2001038962
Customer relations--Management.
HF5415.5 / .S76 2002