Thompson, Leigh L.

The mind and heart of the negotiator / Leigh L. Thompson. - 4th ed. - Upper Saddle River, N.J. : Prentice Hall, c2009. - xix, 411 p. : ill. ; 24 cm.

Includes bibliographical references and indexes.

Negotiation : the mind and the heart -- Preparation : what to do before negotiation -- Distributive negotiation : slicing the pie -- Win-win negotiation : expanding the pie -- Developing a negotiating style -- Establishing trust and building a relationship -- Power, persuasion, and ethics -- Creativity and problem solving in negotiations -- Multiple parties, coalitions, and teams -- Cross-cultural negotiation -- Tacit negotiations and social dilemmas -- Negotiating via information technology.

9780131742277 0131742272

2008032483


Negotiation in business.
Negotiation.

HD58.6 / .T47 2009

2017 | The Technical University of Kenya Library | +254(020) 2219929, 3341639, 3343672 | library@tukenya.ac.ke | Haile Selassie Avenue