Futrell, Charles.

ABC's of relationship selling through service / Charles M. Futrell. - 10th ed. - Boston : McGraw-Hill Irwin, c2009. - xxxii, 524 p. : ill. ; 26 cm.

Includes index.

Includes bibliographical references (p. 512-515) and index.

9780073380995 (alk. paper) 0073380997 (alk. paper)

2007048154


Selling.

HF5438.25 / .F86 2009

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